NatWest experiencing computer issues again

[leclerc]

NatWest have just confirmed that they are having issues again with their computer system.

"We are aware of the problems our customers are having and apologise, we will provide more information as soon as we have it."

This is currently affecting Online banking(no access) and to card transactions(currently being declined). It does not affect ATM or their mobile app.

More info when I can find it or when others find it before me.

[MissFM]

Re: NatWest experiencing computer issues again

oh great:doh:

[leclerc]

Re: NatWest experiencing computer issues again

http://www.bbc.co.uk/news/business-21694704

[leclerc]

Re: NatWest experiencing computer issues again

ATM's maybe affected but if you are using Paypal connected to your NatWest account then you will get a failed message.

[QCKate]

Re: NatWest experiencing computer issues again

Time for another bonus!!!!!!!

QCK

[enaid]

Re: NatWest experiencing computer issues again

I went on line this morning just to check and got into my account did not do any transactions though.

[leclerc]

Re: NatWest experiencing computer issues again

The issue was resolved around 1am according to the bbc report but they are getting together another pool for compensation. A lot of people who shopped online and in supermarkets were having payments declined.

[dogtired]

Re: NatWest experiencing computer issues again

I went on line this morning just to check and got into my account did not do any transactions though.

Had problems on line first thing.
Went shopping and was able to use ATM, big Q at the bank though!
Just checked on line and everything seems ok now.
Bit fed up of them trying to get me to download there security softwear though!!:smash:

[CleverClogs]

Re: NatWest experiencing computer issues again

It was probably caused by a cleaner who plugged her vacuum into a power socket used by a server.

Or someone forgot to top up the electricity pre-payment meter.