Hi Everyone,
I hope someone can shed some light on this outrageous charge RBS are trying to pin on me please. I changed my loan date from 15th to 31st and RBS are saying that I have to make two full payments in one month, I changed this in June and I got a letter 2 weeks ago saying I was behind in my loan payments. I have paid all my actual loan payments no-one informed me that I would have to make 2 full payments in one month and as I say I was only made aware of this 2 weeks ago by a letter dated 7th august which I actually received on 11th August. I have phoned them continously stating how disgusted I am and have received no calls back just the same everytime I phone someone saying someone will phone me back and they dont this will affect my credit rating and I havent actually missed a loan payment. Can someone please give me some well needed advice as I'm at my wits end!!!!!! Thanks.
I hope someone can shed some light on this outrageous charge RBS are trying to pin on me please. I changed my loan date from 15th to 31st and RBS are saying that I have to make two full payments in one month, I changed this in June and I got a letter 2 weeks ago saying I was behind in my loan payments. I have paid all my actual loan payments no-one informed me that I would have to make 2 full payments in one month and as I say I was only made aware of this 2 weeks ago by a letter dated 7th august which I actually received on 11th August. I have phoned them continously stating how disgusted I am and have received no calls back just the same everytime I phone someone saying someone will phone me back and they dont this will affect my credit rating and I havent actually missed a loan payment. Can someone please give me some well needed advice as I'm at my wits end!!!!!! Thanks.
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