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Right lets see if I have something here or not.
I posted a reply in another thread and ncf355 replied that maybe I should have taken action against the Woolwich under fiduciary duty.
I'll explain.
In September 2006 I went to the Woolwich (who were my mortgage providers at the time) to ask to remortgage. My house was in positive equity and the amount I wanted was less than the equity. The mortgage advisor told me the Woolwich wouldn't be able to remortgage, but she could put me in contact with someone who could. She then phoned up First Plus, spoke to them and then handed the phone to me. I organised my loan from her office.
Only years later when claiming back my PPI did I discover that First Plus, Woolwich and Barclays were the same company. To say I was slightly miffed might be a bit of an understatement.
So was this company policy or was it a mortgage advisor earning herself a nice commission. (Commission was never mentioned, but I clearly remember her making sure they got her name right as there was someone with a very similar name working for the bank). Whatever the reason, it seems a bit odd that one part of the bank couldn't give me a loan, but the more expensive part could.
If I do have redress against them, where would I start? I've read up about fiduciary duty, but need some guidance please. This is a new one to me.
I posted a reply in another thread and ncf355 replied that maybe I should have taken action against the Woolwich under fiduciary duty.
I'll explain.
In September 2006 I went to the Woolwich (who were my mortgage providers at the time) to ask to remortgage. My house was in positive equity and the amount I wanted was less than the equity. The mortgage advisor told me the Woolwich wouldn't be able to remortgage, but she could put me in contact with someone who could. She then phoned up First Plus, spoke to them and then handed the phone to me. I organised my loan from her office.
Only years later when claiming back my PPI did I discover that First Plus, Woolwich and Barclays were the same company. To say I was slightly miffed might be a bit of an understatement.
So was this company policy or was it a mortgage advisor earning herself a nice commission. (Commission was never mentioned, but I clearly remember her making sure they got her name right as there was someone with a very similar name working for the bank). Whatever the reason, it seems a bit odd that one part of the bank couldn't give me a loan, but the more expensive part could.
If I do have redress against them, where would I start? I've read up about fiduciary duty, but need some guidance please. This is a new one to me.
