charges to servicing account against ppi

[brummie]

Hi to everone

I have recently claimed against a number of PPI'S with the bank that have been refunded, but feel that the servicing account may have suffered over the years with bank charges and late fees applied to it. My argument is this;

THE SEVICING ACCOUNT HAS BEEN OVERDRAWN ON MANY OCCASIONS AND HAS SUFFERED CHARGES WHICH I FEEL ARE UN-JUST. HAD THE FUNDS RELATING TO THE PPI REFUND BEEN AVAILABLE IN THE ACCOUNT, WOULD IT HAVE SUFFERED THESE CHARGES, UN-PAID ITEMS ETC.?

The bank has stated that it will consider such a claim, but i need to prove that the PPI'S had a DIRECT affect on the servicing account. Difficult, i think, as the computer will always deduct from the account in favour of the bank, and leave the account to then take the charges attached for fees. I have a small rain forest of statements going back to the nineties, loads more information pending SARS, and a mind to go as far as it takes to get my money back. The only thing i'm lacking is the knowledge of where to start.

Any ideas are thankfully welcome!!

Regards,
Brummie.

[Celestine]

Re: charges to servicing account against ppi

Well if you read about a bit you'll discover that Bank Charges reclaiming is pretty dead in the water sadly.
But you say your bank 'has stated it will consider such a claim'.
Can you clarify what you mean by this? How have you approached your bank and what have they said?

[brummie]

Re: charges to servicing account against ppi

i have approached the bank on numerous issues via their complaints procedure. This latest comment is via the PPI team, who state that they cannot deal with it in their department but can forward. I did originally file a complaint about charges in 2008, but did not follow up. My previous threads regarding PPI'S might shed a little more light on the matter for you. I have read about the subject, thankyou, but still feel that the bank has a lot to answer in relation to my custom over some 25 years. The fact that the situation has changed on claiming bank charges does not sway my decision to challenge RBS.

[Bill-K]

Re: charges to servicing account against ppi

As Celestine says, bank charges reclaiming per se is no longer a hot topic, but I have been involved with an ongoing claim where a string of loans (all with one bank) with PPI reclaimed were all serviced by a current account with that bank. This account suffered overdraft and penalty charges which would not have been made if the PPI had not been sold, because it can be shown that the balance would NOT then have been overdrawn for much of the time.

This is currently with the FOS and awaiting their determination. I believe these charges should be reclaimable on the basis that:
Disp App 3.2.7 states "...the firm should consider the cumulative financial impact on the complainant of any previous breaches or failings in those sales."
and Disp App 3.7.2 states "...the firm should, as far as practicable, put the complainant in the position he would have been if he had not bought any payment protection contract."

I think it is important to note that the above rules refer to "the complainant" - and NOT to "the account." Thus, any other accounts which the complainant had - and which were affected by the PPI mis-selling - should be considered as having been affected by the "cumulative financial impact" of the mis-sold PPI.

Many loan agreements actually contain a stipulation that the loan has to be serviced by a current account which the borrower has to use. Where this is the case, I believe it reinforces the claim for such 'consequential losses.'

[brummie]

Re: charges to servicing account against ppi

Hi to all

I now feel ready to make my claim with the bank, as i have enough information from SARS to form my calculations. Does anybody have a letter or info as to how to approach the bank with this claim? And do you think it should be forwarded to the PPI team that has been dealing with my other claims?

Regards,
Andy.

[Bill-K]

Re: charges to servicing account against ppi

Hi Andy,

There is a preliminary claim letter and other useful info within the PPI resources section, which you will be able to access by clicking the 'PPI' tab at the top of the page here.

Alternatively, you could use this one - or construct your own by doing a 'pick & mix' from both.

Yes, I would send it to whoever you have been dealing with in the PPI team.

[brummie]

Re: charges to servicing account against ppi

Thanks Bill
I will send it out tommorow and also fax it from my local branch - people might want to use this facillity as, if you ask they will give you the fax report which has dates and times on it. Handy if your mail gets "over-looked", as some of mine has in the past. lololololol
Regards,
Andy.

[Bill-K]

Re: charges to servicing account against ppi

Useful tip about faxing, Andy - worth bearing in mind, I reckon.

[brummie]

Re: charges to servicing account against ppi

If anybody is in the process of faxing stuff up to Nat West PPI team in Manchester, then please bear in mind "another way" of getting your documents directly to the admin team.

0845 878 9466.

[Bill-K]

Re: charges to servicing account against ppi

If anybody is in the process of faxing stuff up to Nat West PPI team in Manchester, then please bear in mind "another way" of getting your documents directly to the admin team.

0845 878 9466.

I take it that is a fax number which sends faxes directly to the PPI team, instead of via head office ?

[brummie]

Re: charges to servicing account against ppi

Absolutely - puts it onto the fax machine at the end of the desk....

"The power of conversation, if inquisitive enough, will enlighten and open doors."

....(Brummie) lol.