LTSB "Give Away" possibly the most expensive cheapo diary you've ever seen

[WendyB]

Well what a lovely piece of scamming oops sorry i meant marketing, .we have here from LTSB. My boss has a Lloyds premier Account. They've sent him a diary. How nice, you may think. It's only when you read the leaflet that comes with it (inside the leaflet, not on the front) that you find that your account is going to be debited by £16.95 plus £1.75 p7p for this diary. Unless you return it by such and such a date!!!

The diary itself is pretty crap, the sort of thing you can get 2 for a quid in Poundland.

My point is, how many people receiving this would actually read the leaflet and find out they were being charged for it? They would probably only notice when it went out of their account, if at all. And even if it was refunded as soon as you complained, just think how many £16.95s LTSB would have had the use of, making money for them overnight or for however long. Well I suppose they gotta make the money for their bonuses somehow or other don't they?

Needless to say he's sending it back lol.

I'll scan in the leaflet if I get chance.

[Sapphire]

Re: LTSB "Give Away" possibly the most expensive cheapo diary you've ever seen

Pfffft was this for the business account or personal ?

[WendyB]

Re: LTSB "Give Away" possibly the most expensive cheapo diary you've ever seen

Personal. Premier account I think he said it was. Joint with himself and Mrs Himself

[michael]

Re: LTSB "Give Away" possibly the most expensive cheapo diary you've ever seen

To my mind, that is unsolicited goods. I wouldn't send the diary back, but write and tell them that you neither requested nor want the diary and that if they want it back they have 12 weeks in which to come and collect it from you after which time you will dispose of it.

[shas]

Re: LTSB "Give Away" possibly the most expensive cheapo diary you've ever seen

Love it! I wonder which boy wonder out there thought up that lovely idea for its customers! (how cheeky!)

[Guest]

Re: LTSB "Give Away" possibly the most expensive cheapo diary you've ever seen

To my mind, that is unsolicited goods. I wouldn't send the diary back, but write and tell them that you neither requested nor want the diary and that if they want it back they have 12 weeks in which to come and collect it from you after which time you will dispose of it.

I concur. Under the Unsolicited Goods and Services Act (1971) (as amended) it is an offence to demand payment for goods known to be unsolicited.

The above Act states that the person receiving the goods does not have to pay for them. After six months the goods become the property of the person who received them. If the receiving party contacts the sender and asks for the goods to be picked up (and they are not), the receiving party becomes the owner of the goods after thirty days. Before the receiving party becomes the owner they must look after the goods and not dispose of them.

The Consumer Protection (Distance Selling) Regulations 2000 also state that it is an offence under the Regulations for a supplier to send unsolicited goods and then demand payment or threaten legal proceedings to get payment for the goods. The recipient of the goods may use, deal with or dispose as if they were an unconditional gift.

[enaid]

Re: LTSB "Give Away" possibly the most expensive cheapo diary you've ever seen

I found this it is from 1971 as is states and can't find anything to say it has been amended in any way.

The Unsolicited Goods and Services Act 1971 makes it an offence for a company to send you goods you have not ordered. The legislation is intended to discourage companies from sending customers unordered goods in the hope that they will be induced by lethargy or ignorance to pay for them. Companies who send out unordered goods in this way do so at great risk since once you receive the goods you do not have to pay for them and they are yours to keep.

[LuggerBugs]

Re: LTSB "Give Away" possibly the most expensive cheapo diary you've ever seen

So does that mean if my credit card company sends me unsolicited cheques, I can use them without having to pay the money back????

After all, they say to treat them like cash. So really, they are sending me free money.