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Last week I got an A4 print out on my Nat west account. On it, it stated 5 "statement produced" (I only use the account 3-4 times a month). I haven't received any statements for at least 6 months, so this am I went in to my local branch to find out why. I left my phone no. Received call just now, apparently, it's because the account was due to be closed in January, when I claimed back the 1st lot of charges! And was given a number as it was not something they could sort for me.
Got through to Credit Management, chappy forgot to introduce himself so I asked his name. I explained the "account was supposed to be closed in January, and someone forgot!!! and chappy said the account was in the process of being closed, to which I said, that takes 8 months? chappy said, was I still crediting the account? i said yes, and got the reply...."How do you expect us to close your account if you keep crediting and debiting it?"
(My fault...wicked little bitch I am!). convo went something like....your a Bank, if you want the account closed you'll close it....We have a set process, the account has to be unused for 10 days.....So if I put in 1p every week, you can't close it? nice to know I have more power than the Banks!.....We'll put a something (can't remenber what he called it) on your account to stop you using it......See told you, you could've closed it if you wanted to!....
Pointed out it was retalitory for claiming my charges, and that I'm not willing to leave it like that.
Anyway, got to go back down local branch, as I still don't know where my statements are, they can phone CM for me, and pay for the call!
Got through to Credit Management, chappy forgot to introduce himself so I asked his name. I explained the "account was supposed to be closed in January, and someone forgot!!! and chappy said the account was in the process of being closed, to which I said, that takes 8 months? chappy said, was I still crediting the account? i said yes, and got the reply...."How do you expect us to close your account if you keep crediting and debiting it?"
(My fault...wicked little bitch I am!). convo went something like....your a Bank, if you want the account closed you'll close it....We have a set process, the account has to be unused for 10 days.....So if I put in 1p every week, you can't close it? nice to know I have more power than the Banks!.....We'll put a something (can't remenber what he called it) on your account to stop you using it......See told you, you could've closed it if you wanted to!....Pointed out it was retalitory for claiming my charges, and that I'm not willing to leave it like that.
Anyway, got to go back down local branch, as I still don't know where my statements are, they can phone CM for me, and pay for the call!
, providing no further transactions are posted to the accounts". (sounds like they wanna keep it if I keep putting it in)
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