Contact Details

[iancognito]

REGISTERED ADDRESS: -

NATIONAL WESTMINSTER BANK PLC
135 BISHOPSGATE
LONDON
EC2M 3UR

[Amethyst]

Re: Contact Details

DPA REQUESTS:

Retail Regulatory Risk
2nd Floor
Cornerstone
60 South Gyle Crescen
Edinburgh
EH12 9WF
Depot code 045

[natweststaffmember]

Re: Contact Details

About time I got some threads updated with all the right addresses.

For a Full S.A.R - (Subject Access Request)
Data Protection Manager
Regulatory Risk
2nd Floor
Business House B
Goggarburn
PO Box 1000
Edinburgh
EH12 1HQ


S.A.R - (Subject Access Request) Bank statements only
Customer Relations Services Unit
1st Floor Drummond House
Redheughs Avenue
South Gyle
Edinburgh
EH11 9JN


PPI S.A.R - (Subject Access Request) where a copy/copies of agreement(s) are being requested
PPI Customer Concerns Team
FAO Information Request Team Hardman Boulevard
5th Floor, Hardman Boulevard
Manchester
M3 3AQ.

[natweststaffmember]

Re: Contact Details

Just wanted to add the mini guide to viewing 6 years worth of statements. Well it goes back to 5th October 2002(that is when NatWest Group plc was integrated into RBS Group systems).

(1) Log into NatWest online banking,
(2) Go to statements on the right hand side and click on that,
(3) then on the drop down menu it says "historic transactions" then you need to choose dates not more than 12 months, ie 5th October 2002 until 4th October 2003, etc,etc,.
Hope that helps, however that information ie past the last 12 months is not available in the branches as it stand at the moment.

[natweststaffmember]

Re: Contact Details

I have been here three weeks or so and I have failed to really look at the threads that I do. This is the address for claims for charges;

Customer Service Response Unit
The Cornerstone
60 South Gyle Crescent
Edinburgh
EH12 9WF