Would really appreciate some help for a friend
she owns a small hairdressing salon and in May gave birth 6 weeks premature to twins , both babies were very poorly and in special care for 5 weeks the lady herself was also very poorly .
unbeknown to her letters regarding an unpaid invoice from a supplier were going to the salon
She has only just gone back to the salon and a letter was hand delivered on bank holiday Monday and put through the door as the Salon was closed it was from Andrew Wilson and co, it stated it was intention to take control of the goods and gave her a mobile number to call.
She did this immediately and spoke to what she described as a very intimidating man who said that if she didn't pay immediately pay £1737 the sum was going to increase to £2490.00
she was scared and paid on her debit card not knowing what she was actually paying for .
On further investigation it appears she owed £671 to a supplier and she believed was settled by Cheque just prior to having the twins, Unfortunately the cheque doesn't appear to have been cleared through her bank the only proof she had was the cheque stub.
She has asked for a breakdown of charges is there a set schedule of charges as the paperwork had only total sum due. The amount asked for seems excessive ?
any advise if there is anything she can do as she paid the sum under duress.
she owns a small hairdressing salon and in May gave birth 6 weeks premature to twins , both babies were very poorly and in special care for 5 weeks the lady herself was also very poorly .
unbeknown to her letters regarding an unpaid invoice from a supplier were going to the salon
She has only just gone back to the salon and a letter was hand delivered on bank holiday Monday and put through the door as the Salon was closed it was from Andrew Wilson and co, it stated it was intention to take control of the goods and gave her a mobile number to call.
She did this immediately and spoke to what she described as a very intimidating man who said that if she didn't pay immediately pay £1737 the sum was going to increase to £2490.00
she was scared and paid on her debit card not knowing what she was actually paying for .
On further investigation it appears she owed £671 to a supplier and she believed was settled by Cheque just prior to having the twins, Unfortunately the cheque doesn't appear to have been cleared through her bank the only proof she had was the cheque stub.
She has asked for a breakdown of charges is there a set schedule of charges as the paperwork had only total sum due. The amount asked for seems excessive ?
any advise if there is anything she can do as she paid the sum under duress.
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