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ill explain my story I need some help and advice ...
I fell behind on council tax due to financial problems. I missed some of my repayments and I received a letter from my council stating my account would be passed to the bailiffs. I had no further correspondence until I received a phone call from a bailiff who told me she had just clamped my car. I had had no warning nor did she even knock the door. I had no opportunity to pay the fees before she had clamped my car.
I lucky managed to borrow £2040.00 from my father, who promptly came round to mine and paid the bailiff. W\e asked twice if that was my council tax payment up to date on both occasions she said yes it was settled until 2014.
I had a warning letter form the council demanding i pay £900 in unpaid council tax fees. I was incredibly shocked, upon investigating the council had made a payment directly to my bank account refunding me £482.00. I asked the council why I had received a refund no-one could tell me, they also said it had not come form them. My bank Statement correctly shows the refund coming directly from them. I was then told £520 was taken in bailiff fees. Thus the missing £900 they were asking me for.
The bailiffs finally sent me a breakdown of fees as follows.
COUNCIL DEBT: £414.08
VIST FEE 1: £24.50 ON 21/08/2013
VISIT FEE 2: £18.00 ON 29/08/2013
LEVY FEES: £41.41 ON 12/09/2013
ATTENDANCE TO REMOVE FEES £100 ON 12/09/2013
ENFORCEMENT FEE £120 ON 12/09/2013
DEBIT CARD SURCHARGE £0.50
TOTAL BALANCE £718.49
PAID £0.00
BALACE OUTSTANDING £715.49
COUNCIL DEBT: £722.19
VIST FEE 1: £24.50 ON 21/08/2013
VISIT FEE 2: £18.00 ON 29/08/2013
LEVY FEES: £47.00 ON 12/09/2013
TOTAL BALANCE £812.31
PAID £812.31
BALACE OUTSTANDING £0.00
COUNCIL DEBT: £683.76
VIST FEE 1: £24.50 ON 21/08/2013
VISIT FEE 2: £18.00 ON 29/08/2013
LEVY FEES: £46.16 ON 12/09/2013
DEBIT CARD SURCHARGE £0.50
TOTAL BALANCE £772.92
PAID £772.92
BALACE OUTSTANDING £0.00
These are from three different council tax years please not I owe the bailiff £0.00 although the first account states I owe £715.49. I am assuming there is a typo here.
I never had any visits prior to the 12/09/13 nor did they leave any documentation if I had been out, that is something I would swear on oath.
The clamped my car and the whole problem from start to finished was resolved within an hour. These fees seem excessive especially as the only levy was to clamp my car and never gave me the opportunity to pay before hand. I seem to have been charged multiple time for only attending on one day.
IF someone could please try and help explain what is right and wrong about these fees. I have lost so much sleep over this. I want to make a formal complaint and try to reclaim this money. if anyone can help Id be so grateful!
ill explain my story I need some help and advice ...
I fell behind on council tax due to financial problems. I missed some of my repayments and I received a letter from my council stating my account would be passed to the bailiffs. I had no further correspondence until I received a phone call from a bailiff who told me she had just clamped my car. I had had no warning nor did she even knock the door. I had no opportunity to pay the fees before she had clamped my car.
I lucky managed to borrow £2040.00 from my father, who promptly came round to mine and paid the bailiff. W\e asked twice if that was my council tax payment up to date on both occasions she said yes it was settled until 2014.
I had a warning letter form the council demanding i pay £900 in unpaid council tax fees. I was incredibly shocked, upon investigating the council had made a payment directly to my bank account refunding me £482.00. I asked the council why I had received a refund no-one could tell me, they also said it had not come form them. My bank Statement correctly shows the refund coming directly from them. I was then told £520 was taken in bailiff fees. Thus the missing £900 they were asking me for.
The bailiffs finally sent me a breakdown of fees as follows.
COUNCIL DEBT: £414.08
VIST FEE 1: £24.50 ON 21/08/2013
VISIT FEE 2: £18.00 ON 29/08/2013
LEVY FEES: £41.41 ON 12/09/2013
ATTENDANCE TO REMOVE FEES £100 ON 12/09/2013
ENFORCEMENT FEE £120 ON 12/09/2013
DEBIT CARD SURCHARGE £0.50
TOTAL BALANCE £718.49
PAID £0.00
BALACE OUTSTANDING £715.49
COUNCIL DEBT: £722.19
VIST FEE 1: £24.50 ON 21/08/2013
VISIT FEE 2: £18.00 ON 29/08/2013
LEVY FEES: £47.00 ON 12/09/2013
TOTAL BALANCE £812.31
PAID £812.31
BALACE OUTSTANDING £0.00
COUNCIL DEBT: £683.76
VIST FEE 1: £24.50 ON 21/08/2013
VISIT FEE 2: £18.00 ON 29/08/2013
LEVY FEES: £46.16 ON 12/09/2013
DEBIT CARD SURCHARGE £0.50
TOTAL BALANCE £772.92
PAID £772.92
BALACE OUTSTANDING £0.00
These are from three different council tax years please not I owe the bailiff £0.00 although the first account states I owe £715.49. I am assuming there is a typo here.
I never had any visits prior to the 12/09/13 nor did they leave any documentation if I had been out, that is something I would swear on oath.
The clamped my car and the whole problem from start to finished was resolved within an hour. These fees seem excessive especially as the only levy was to clamp my car and never gave me the opportunity to pay before hand. I seem to have been charged multiple time for only attending on one day.
IF someone could please try and help explain what is right and wrong about these fees. I have lost so much sleep over this. I want to make a formal complaint and try to reclaim this money. if anyone can help Id be so grateful!
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