Hi,
In March this year I received a parking ticket issued by Burnley council, I received the usual chase up letters and due to being busy/forgetful/stupid I didn't pay the fine. The total due by the last letter was £80.
On Tuesday morning this week at 5.45am I had a standard letter template from Phoenix collections with hand written variables completed asking me to pay £261.04. This was the first and only correspondence received from Phoenix
The letter states that he will return on or after 13/11/13 when he will expect to collect an increased amount or remove sufficient goods to cover the outstanding balance.
At the time I thought the whole procedure seemed a little strange so promptly phoned the mobile number on the letter and instructed the chap I would deal with the issue by Friday.
On Friday I entered into a text message conversation with the bailiff (I did try to speak with Phoenix directly but was rudely fobbed off by a lady there whom I had asked for further info).
I asked the bailiff to clarify what the addition charge of £181.04 was for. His original response read ' Van charge for my visit plus levy charge for visit as per Burnley B C cost. On further questioning it transpires the van charge as £132.
A this point I offered to settle the debt in full subject to him removing the van charge until such time (28 days I suggested) that we could clarify if the charge for the van should be levied, my argument for this being that if you turn up at 5.45am then you are therefore legally unable to knock on my door and therefore unable to remove goods. his brusque response read 'No to both. Required full payment warrant issued by court payment due by 5pm or enforcement will continue and further cost will be incurred you need to pay.'
Seems like the bailiff is hiding behind the curtains from the property owner but still wants his pound of flesh(ironic used to be the other way round)
As a final twist yesterday after I advised him I had tried to phone the office to pay he told me the office could not take direct payments but I should text him my debit card information! This will not happen, I am more likely to send my account info to the African prince who wants to give me a £1,000,000.
Any advice greatly appreciated
In March this year I received a parking ticket issued by Burnley council, I received the usual chase up letters and due to being busy/forgetful/stupid I didn't pay the fine. The total due by the last letter was £80.
On Tuesday morning this week at 5.45am I had a standard letter template from Phoenix collections with hand written variables completed asking me to pay £261.04. This was the first and only correspondence received from Phoenix
The letter states that he will return on or after 13/11/13 when he will expect to collect an increased amount or remove sufficient goods to cover the outstanding balance.
At the time I thought the whole procedure seemed a little strange so promptly phoned the mobile number on the letter and instructed the chap I would deal with the issue by Friday.
On Friday I entered into a text message conversation with the bailiff (I did try to speak with Phoenix directly but was rudely fobbed off by a lady there whom I had asked for further info).
I asked the bailiff to clarify what the addition charge of £181.04 was for. His original response read ' Van charge for my visit plus levy charge for visit as per Burnley B C cost. On further questioning it transpires the van charge as £132.
A this point I offered to settle the debt in full subject to him removing the van charge until such time (28 days I suggested) that we could clarify if the charge for the van should be levied, my argument for this being that if you turn up at 5.45am then you are therefore legally unable to knock on my door and therefore unable to remove goods. his brusque response read 'No to both. Required full payment warrant issued by court payment due by 5pm or enforcement will continue and further cost will be incurred you need to pay.'
Seems like the bailiff is hiding behind the curtains from the property owner but still wants his pound of flesh(ironic used to be the other way round)
As a final twist yesterday after I advised him I had tried to phone the office to pay he told me the office could not take direct payments but I should text him my debit card information! This will not happen, I am more likely to send my account info to the African prince who wants to give me a £1,000,000.
Any advice greatly appreciated
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