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I need some advise asap regarding bailiff situation with JBW.To cut a long story short I had four fines with Hackney council. TE9 form came and I sent all four back via email and heard nothing back. Received a baliff letter in June from JBW demanding payment for £904.81. Contacted JBW who advised i need to make full payment. Called TEC who advised they had not received my email as I sent it to the wrong email address (even though it was the email address on the TE9 form). Filled out a OOH statement and fines put on hold. Received another letter from JBW saying fine had gone up to £1120.26. Questioned this and was told fines had gone up before case was put on hold.
Received notification that TEC has rejected my OOH time statement. I immediately appealed using the N44 form. Unfortunately due to cost I could not afford to pay the £90 it cost per fine to have hearing with myself present and paid the £45 per fine. Received written notification that my appeal had been turned down on 21/08/12. To prevent further escalation I called JBW and paid £700.60 over the phone and tried to make a payment arrangement which was initially refused until I demanded to speak to a manager. Was then informed that I had until end of September to pay as case was still on Hold. At this point I was told the amount outstanding was £420.26
28/10/12 - Came out early hours of the morning to find my car clamped. Called the mobile number and two bailiffs turned up in black van. They were polite enough but said all four fines had been taking off hold and that I either pay up now or car would be towed. Already late for work I was left with no choice but to pay. Ended up paying £124.32 by credit card and £360.27 via debit card. At this point I was angry and frustrated but I thought it was all over and done with. The bailiff confirmed that all four fines were now paid and nothing else was outstanding. This point amount I have now paid is £1185.19
05/12/10 received letter from JBW saying i owed £283.51. Confused i contacted them to find out why. They now insist I only paid 3 fines and not 4. Lady i spoke to on the phone extremely rude, I asked her if she could tell me what the outstanding balance was when the four cases was put on hold in June and she refused saying she can only discuss current case. She then told me the receipts I have unless it shows the penalty charge notice number then I dont have proof that I have paid. I checked the two receipts that the baliff gave me when my car was clamped and noticed that he just wrote the same penalty charge notice number twice. She then gave me a an address to write into but said I would be wasting my time and that it would be better to pay outstanding balance.
Contacted Hackney council who were also unhelpful and insisted i deal with the bailiffs direct. I refused and said i am disputing the fine as I believed it has been paid and I wish to make a complaint. In the end he gave me address to write to the parking attendant. I have sent a letter via recorded delivery to the parking attendant and have heard nothing back. Also sent letter back to JBW showing proof of what i paid and when which has been ignored. Letters are still coming, latest letter says fine now up to £355.
I could desperately do with some advice.I feel I have been taken for a ride by JBW and dont want to pay any more to these fraudsters. Please if anyone can advise what I can do I would be very grateful indeed. Currently parking my car well away with my house and everyone has been given instructions not to answer door to bailiffs if they turn up.
Received notification that TEC has rejected my OOH time statement. I immediately appealed using the N44 form. Unfortunately due to cost I could not afford to pay the £90 it cost per fine to have hearing with myself present and paid the £45 per fine. Received written notification that my appeal had been turned down on 21/08/12. To prevent further escalation I called JBW and paid £700.60 over the phone and tried to make a payment arrangement which was initially refused until I demanded to speak to a manager. Was then informed that I had until end of September to pay as case was still on Hold. At this point I was told the amount outstanding was £420.26
28/10/12 - Came out early hours of the morning to find my car clamped. Called the mobile number and two bailiffs turned up in black van. They were polite enough but said all four fines had been taking off hold and that I either pay up now or car would be towed. Already late for work I was left with no choice but to pay. Ended up paying £124.32 by credit card and £360.27 via debit card. At this point I was angry and frustrated but I thought it was all over and done with. The bailiff confirmed that all four fines were now paid and nothing else was outstanding. This point amount I have now paid is £1185.19
05/12/10 received letter from JBW saying i owed £283.51. Confused i contacted them to find out why. They now insist I only paid 3 fines and not 4. Lady i spoke to on the phone extremely rude, I asked her if she could tell me what the outstanding balance was when the four cases was put on hold in June and she refused saying she can only discuss current case. She then told me the receipts I have unless it shows the penalty charge notice number then I dont have proof that I have paid. I checked the two receipts that the baliff gave me when my car was clamped and noticed that he just wrote the same penalty charge notice number twice. She then gave me a an address to write into but said I would be wasting my time and that it would be better to pay outstanding balance.
Contacted Hackney council who were also unhelpful and insisted i deal with the bailiffs direct. I refused and said i am disputing the fine as I believed it has been paid and I wish to make a complaint. In the end he gave me address to write to the parking attendant. I have sent a letter via recorded delivery to the parking attendant and have heard nothing back. Also sent letter back to JBW showing proof of what i paid and when which has been ignored. Letters are still coming, latest letter says fine now up to £355.
I could desperately do with some advice.I feel I have been taken for a ride by JBW and dont want to pay any more to these fraudsters. Please if anyone can advise what I can do I would be very grateful indeed. Currently parking my car well away with my house and everyone has been given instructions not to answer door to bailiffs if they turn up.
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