Hi, Hoping someone can help, had a court fine(£300+) that was passed to philips, I set up a standing order which unfortunately left a debt of £50 on the account. 25th of July was the last payment, on the 11th August I received a letter saying they had added £210 for a visit to recover the rest of the debt (£50). I( didnt get any letters saying I still owed anything or didnt get a call or anything similar.
I have called them to pay the £50 and get the charge removed but all they say is they will not remove the charge and to put any dispute in writing etc.
Will a letter work? Are they in the right? Any help gratefully received. I really cannot afford this!
I have called them to pay the £50 and get the charge removed but all they say is they will not remove the charge and to put any dispute in writing etc.
Will a letter work? Are they in the right? Any help gratefully received. I really cannot afford this!
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