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Hello,
I'm hoping you can help. I failed to pay my council tax and they passed it onto Equita. For the past year I have been making payments of £150 each month on time. I n Jamuary '12 I moved into my boyfriends property and informed my local council of this. In response they altered the amount due on my account.
I phoned Equita at the beginning of March to make my usual payment. I was told in order to completely clear my previous address I needed to make a payment of £108.17, which I did. I didn't hear anything from the company until the 29 March 2012 when I received a hand delivered later stating that the bailiffs had been around and thst they had the powers to seize my goods. I immediately phoned the bailiff given on the bottom on the letter, there was no response. I continued to phone him on Friday and Saturday to no avail, his phone constantly went to voice mail. On the 30 March I contacted Equita and asked why the bailiff had been sent to my property, they refused to discuss my account. I phoned back and explained that I was unable to contact the bailiff in question to rectify the situation, they suggested I sent an email to them explaining the situation, which I did today.
I might be sounding impatient but I would like for this matter to be dealt with promptly, as I have moved in with my boyfriend and he is worried. Also we both have cars and I would be upset if they got taken away. What should I do next? How long should I wait and who should I contact to resolve this?
Please advise.
I'm hoping you can help. I failed to pay my council tax and they passed it onto Equita. For the past year I have been making payments of £150 each month on time. I n Jamuary '12 I moved into my boyfriends property and informed my local council of this. In response they altered the amount due on my account.
I phoned Equita at the beginning of March to make my usual payment. I was told in order to completely clear my previous address I needed to make a payment of £108.17, which I did. I didn't hear anything from the company until the 29 March 2012 when I received a hand delivered later stating that the bailiffs had been around and thst they had the powers to seize my goods. I immediately phoned the bailiff given on the bottom on the letter, there was no response. I continued to phone him on Friday and Saturday to no avail, his phone constantly went to voice mail. On the 30 March I contacted Equita and asked why the bailiff had been sent to my property, they refused to discuss my account. I phoned back and explained that I was unable to contact the bailiff in question to rectify the situation, they suggested I sent an email to them explaining the situation, which I did today.
I might be sounding impatient but I would like for this matter to be dealt with promptly, as I have moved in with my boyfriend and he is worried. Also we both have cars and I would be upset if they got taken away. What should I do next? How long should I wait and who should I contact to resolve this?
Please advise.
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