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Hello
Could someone nudge me in the right direction in dealing with these sharks? My husband has 2 PCN notices (TFL congestion charges) which were passed to JBW group and they sent us 2 demands for £198.16 dated 12 and 17 November 2010. As my husband was unemployed at the time, I called JBW on 19 November and made an immediate online payment of £51.18 (they charged the £1.18 for a debit card payment) with a commitment to pay further instalments from January 2011 as he was hoping to commence work then. They asked to see his Jobseekers claim which I duly posted to them at the beginning of December. I received no receipt for the payment or confirmation of payment plan arrangements.
I returned home today to find a scruffy enforcement notice in the letterbox saying that the agent visited today with the intention of seizing and/or removing goods and they demanded immediate payment of £769.87!
They have locked us out of the online payment facility stating that we now have to deal with the agent, a Mr Peter Faulkner.
I do not wish to deal or speak with Mr Faulkner and have no intention of allowing him in or near our home.
Of course, we accept that we must pay the remaining outstanding fines (£198.16 and £148.16) and are happy to do so but I'm damned if we should be so excessively overcharged, just as we're getting back on our feet and we had made an arrangement to pay.
Any advice would be gratefully accepted.
Thankyou
Could someone nudge me in the right direction in dealing with these sharks? My husband has 2 PCN notices (TFL congestion charges) which were passed to JBW group and they sent us 2 demands for £198.16 dated 12 and 17 November 2010. As my husband was unemployed at the time, I called JBW on 19 November and made an immediate online payment of £51.18 (they charged the £1.18 for a debit card payment) with a commitment to pay further instalments from January 2011 as he was hoping to commence work then. They asked to see his Jobseekers claim which I duly posted to them at the beginning of December. I received no receipt for the payment or confirmation of payment plan arrangements.
I returned home today to find a scruffy enforcement notice in the letterbox saying that the agent visited today with the intention of seizing and/or removing goods and they demanded immediate payment of £769.87!
They have locked us out of the online payment facility stating that we now have to deal with the agent, a Mr Peter Faulkner.
I do not wish to deal or speak with Mr Faulkner and have no intention of allowing him in or near our home.
Of course, we accept that we must pay the remaining outstanding fines (£198.16 and £148.16) and are happy to do so but I'm damned if we should be so excessively overcharged, just as we're getting back on our feet and we had made an arrangement to pay.
Any advice would be gratefully accepted.
Thankyou
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