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I've paid over £2200 to Bristow and Sutor for a parking fine! PLEASE HELP with how t
Hi.
XXX Council sent my parking fine
to B&S on 26.05.09 I believe. I have paid 783 to B and S, (car park charge was £330 initially). the last payment made on 14.04.10. for 150.00. They demanded another £70.00 to be paid by 19.04.10. I said I couldn't and it would have to be 1st May 2010 when I got paid again.
I received message on ansaphone (out of country of business from 29.04.10 until 03.05.10) left on 30.04.10 at 10.16 a.m. and then again on 30.04.10 at 15.37 asking me to contact the baliff because he was going to remove my vehicle.
I returned home on Sunday 3rd May to find my vehicle removed.
He left the following documents:
1. date: 30.04.10 time: 10.10: Notice of removal expenses totalling 223.25 plus an URGENT ACTION required for a debt of £931.83.
2. date: 30.04.10 time: 16.00: Notice of removal expenses totalling 487.63 and a notice of seizure which outlines the follloing:
XXXP-6036: 110.00 (car park charge)
attendance to levy fees: 478.93
Costs incurred in attendance to remove goods: 867.25
Costs uncured in the removal of goods: 282.63
contracters fees incurred in removal of goods 205:63
Card transaction fee: 6.00
sub total: 2169.81
Less payments received: 578.
Sub total 1591.81
Storage and pre sale costs to be added: TBC.
1. In the space of six hours the debt went from 931.83 to 1591.81
2. the Payments I had made totalled 783 not 578
3. the charges to attend etc. seem extortionate?
4. He attended twice on the same day
5. the first attendnace he has put time down as 2 hours. what was he doing?
I phoned him on my return on 02.05.10 andhe said I had to talk to the office on Tuesday 05.05.10. I did. At 9.30 they said that they did not have the file back from the baliff and could not help. I should phone in the afternoon.
I phoned in the afternoon and they said the debt recovery officers were very busy and I would have to call back or they would call me. I called again.
Their response was
1. he made an error in the amount I had paid.
2. The fees weren't extortionate
3. He had every right to attend twice and charge the fees.
4. My car would be auctioned within five days if i did not pay.
5. If it sold for less than the outstanding debt of 1431 + storage charge, then I would be liable for the amount.
6. There were no more options to pay.
7. I had to attend the office and pay in cash or bankers' draft.
I stressed the following:
1. my car was essential for work (25+ miles from home and long hours)
2. the car was worth more than the outstanding balance.
3. I was not disupting I owed the council but disputing the additional fees.
I had to pay. I had paid £783 in instalments until April 14th 2010 and then gave them a bankers draft for 1466.48 to get my car back on May 5th 2010.
They have had the debt scine May 2009.
A payment plan was set up following a visit but it was never confirmed in writing and only made over the telephone.
The car is a puma and is 8 years old. It's not on finance.
The payment arrangement was over the telephone but not confirmed in writing.
The baliff claimed that I had paid 578 when the total was 783.
It's taken my entire month's salary which means my priority payments mortgage and secured loan will fall behind.
I want to make the strongest possible complaints in an effort to make them respond, and maybe gain some recompense but I know that it is unlikely.
Please advise on any templates, legalities I could quote in correspondance.
Thank you!
XXX Council sent my parking fine
to B&S on 26.05.09 I believe. I have paid 783 to B and S, (car park charge was £330 initially). the last payment made on 14.04.10. for 150.00. They demanded another £70.00 to be paid by 19.04.10. I said I couldn't and it would have to be 1st May 2010 when I got paid again. I received message on ansaphone (out of country of business from 29.04.10 until 03.05.10) left on 30.04.10 at 10.16 a.m. and then again on 30.04.10 at 15.37 asking me to contact the baliff because he was going to remove my vehicle.
I returned home on Sunday 3rd May to find my vehicle removed.
He left the following documents:
1. date: 30.04.10 time: 10.10: Notice of removal expenses totalling 223.25 plus an URGENT ACTION required for a debt of £931.83.
2. date: 30.04.10 time: 16.00: Notice of removal expenses totalling 487.63 and a notice of seizure which outlines the follloing:
XXXP-6036: 110.00 (car park charge)
attendance to levy fees: 478.93
Costs incurred in attendance to remove goods: 867.25
Costs uncured in the removal of goods: 282.63
contracters fees incurred in removal of goods 205:63
Card transaction fee: 6.00
sub total: 2169.81
Less payments received: 578.
Sub total 1591.81
Storage and pre sale costs to be added: TBC.
1. In the space of six hours the debt went from 931.83 to 1591.81
2. the Payments I had made totalled 783 not 578
3. the charges to attend etc. seem extortionate?
4. He attended twice on the same day
5. the first attendnace he has put time down as 2 hours. what was he doing?
I phoned him on my return on 02.05.10 andhe said I had to talk to the office on Tuesday 05.05.10. I did. At 9.30 they said that they did not have the file back from the baliff and could not help. I should phone in the afternoon.
I phoned in the afternoon and they said the debt recovery officers were very busy and I would have to call back or they would call me. I called again.
Their response was
1. he made an error in the amount I had paid.
2. The fees weren't extortionate
3. He had every right to attend twice and charge the fees.
4. My car would be auctioned within five days if i did not pay.
5. If it sold for less than the outstanding debt of 1431 + storage charge, then I would be liable for the amount.
6. There were no more options to pay.
7. I had to attend the office and pay in cash or bankers' draft.
I stressed the following:
1. my car was essential for work (25+ miles from home and long hours)
2. the car was worth more than the outstanding balance.
3. I was not disupting I owed the council but disputing the additional fees.
I had to pay. I had paid £783 in instalments until April 14th 2010 and then gave them a bankers draft for 1466.48 to get my car back on May 5th 2010.
They have had the debt scine May 2009.
A payment plan was set up following a visit but it was never confirmed in writing and only made over the telephone.
The car is a puma and is 8 years old. It's not on finance.
The payment arrangement was over the telephone but not confirmed in writing.
The baliff claimed that I had paid 578 when the total was 783.
It's taken my entire month's salary which means my priority payments mortgage and secured loan will fall behind.
I want to make the strongest possible complaints in an effort to make them respond, and maybe gain some recompense but I know that it is unlikely.
Please advise on any templates, legalities I could quote in correspondance.
Thank you!
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