Call from Bailiff

[repo1973]

Hi, I had a visit from a Bailiff today , didn't let him in...already know that one.

Basically I want to know where I stand if he calls again?

I asked him 6 times where he was from and he kept saying are you Mr X like a robot...so I kept saying who are you. Conversation got nowhere as he wouldn't tell me where he was from.

However I've recently had some dealings with Rossendales regarding council tax. The case was complex but to cut a long story short the council were forced to take the council tax back from the bailiffs and allow me to make repayments through them. They made an error on my bill basically which I protested about. Never refused to pay my council tax but at the same time protested about the error.

Rossendales got involved and did their usual bullying, however as nothing is supposed to be with Rossendales anymore and the case has been closed I want to know where I stand if a Bailiff has taken matters into his own hands and come onto my property when he should not be even anywhere near it.

This bailiff also took my vehicle details, numerplate etc so pretty worried about my car and wondering if it will be there in the morning. However surely that would be theft?

The bailiff said 'we've been through this before haven't we?' in between me saying who are you? From what I know, isn't a bailiff supposed to send a letter out before visiting? He was also very very aggressive and I felt threatened. I thought he was going to punch me.

I telephoned Rossendales and they said they had no record of a bailiff calling today, and so did the council. However I have read some horror stories about Rossendales taking matters into their own hands. And these are the only bailiffs I can think of that would have a reason to call.

Plus he dressed very much like a Council Tax/Rossendales bailiff...although I have no proof. I did clock the type of car he drove, but didn't catch his numberplate unfortunately.

He also called at an address up the street.

So where do I stand if this turns out to be a bailiff from Rossendales who shouldn't be even be calling?

And if it is a bailiff from elsewhere, bearing in mind I had no notification, where do I stand?

Can I find out which bailiff called under the freedom of information act?

Please help urgently.

Thank you

[Amy]

Re: Call from Bailiff

You could complain to the bailiff company, but you would really need to know for certain which company he is from and as you have telephoned Rossendales and the council - is it possible that it's just a mistake?

Have you had anything else in writing prior to this visit?

[Guest]

Re: Call from Bailiff

The “National Standard for Enforcement Agents” issued by the Department of Constitutional Affairs has a section titled “Professionalism and conduct of the enforcement agent” which among other things states:-

“Enforcement agents will on each occasion when a visit is made to a debtor’s property which incurs a fee for the debtor, leave a notice detailing the fees charged to date, including the one for that visit, and the fees which will be incurred if further action becomes necessary. If a written request is made an itemised account of fees will be provided.”

Did this person leave nothing with you?