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Bristow and Sutor nightmare
Hello all, new here so please go easy.
Basically we have been pursued by Bristow and Sutor for some time due to outstanding Council tax. Some was from as late as 2014 that my now partner accrued before I lived with him and the rest is whilst we've lived together. My partner has mental health issues and has had them since a teen, they are all documented and diagnosed too this is not something new it is all on his medical records.
We told the council this previously and we were in a bad finincial spot at the time and so it went to the ack of our minds and they sold it off to Bristow and Sutor.
We have set up a payment plan twice with them though it was way too high and we told them this, they just told us thats all they could do. It proved too much as we stated and it ended up once again going unpaid. It was left for months and months and went out of our minds, then out of the blue they told us we have to pay in installments again, they said they would call by a certain date last month but didnt and tinstead they had emailed me.
Im not one to religiously check emails as Im not a techy person so it went unnoticed and then we got a letter saying that they had seized goods.
No letter to say they were coming no letter to say we need to re-set up a payment plan, but a letter saying they were seizing all goods. We don't really have anything other than a 12yr old car and a 3yr old PC..
I spoke to the bailiff in charge of our case 2 weeks ago and he said that a payment plan would be too much for us and to pay what we can when we can (which would have been tomorrow when I get universal credit come in.
As well as my partners MH issues he recently nearly passed away due to covid and now he is back home I have had to take a lot of time off work so they ended up letting me go and I signed up as his carer so theres no real employment coming in at present.
We also have 3 children living with us aged 3,8 and 10yrs old.
Wwe have access to around £1500 but it is time sensitive, (the debt is £2500) I called today and asked what they would take as a final payment and said we could do £1500 today to settle it but they said no, they said no to any form of payment plan too and offered us to pay it all in full immediately or have our goods taken away.
I reallise that everyones case is different and we have been through 5yrs of very bad luck including deaths which caused a breakdown in my partner. It isn't that we don't want to get it sorted it just ran away from us.
Please help.
Basically we have been pursued by Bristow and Sutor for some time due to outstanding Council tax. Some was from as late as 2014 that my now partner accrued before I lived with him and the rest is whilst we've lived together. My partner has mental health issues and has had them since a teen, they are all documented and diagnosed too this is not something new it is all on his medical records.
We told the council this previously and we were in a bad finincial spot at the time and so it went to the ack of our minds and they sold it off to Bristow and Sutor.
We have set up a payment plan twice with them though it was way too high and we told them this, they just told us thats all they could do. It proved too much as we stated and it ended up once again going unpaid. It was left for months and months and went out of our minds, then out of the blue they told us we have to pay in installments again, they said they would call by a certain date last month but didnt and tinstead they had emailed me.
Im not one to religiously check emails as Im not a techy person so it went unnoticed and then we got a letter saying that they had seized goods.
No letter to say they were coming no letter to say we need to re-set up a payment plan, but a letter saying they were seizing all goods. We don't really have anything other than a 12yr old car and a 3yr old PC..
I spoke to the bailiff in charge of our case 2 weeks ago and he said that a payment plan would be too much for us and to pay what we can when we can (which would have been tomorrow when I get universal credit come in.
As well as my partners MH issues he recently nearly passed away due to covid and now he is back home I have had to take a lot of time off work so they ended up letting me go and I signed up as his carer so theres no real employment coming in at present.
We also have 3 children living with us aged 3,8 and 10yrs old.
Wwe have access to around £1500 but it is time sensitive, (the debt is £2500) I called today and asked what they would take as a final payment and said we could do £1500 today to settle it but they said no, they said no to any form of payment plan too and offered us to pay it all in full immediately or have our goods taken away.
I reallise that everyones case is different and we have been through 5yrs of very bad luck including deaths which caused a breakdown in my partner. It isn't that we don't want to get it sorted it just ran away from us.
Please help.
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