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Hi to All
The problem I've got at the moment is with Equita bailiffs with my council tax which, obviously, has got into arrears. I sent a letter to Equita on the 16th Oct detailing a payment proposal along with the first payment of that proposal saying I would send subsequent payments around the 19th of each month. I was actually going to be sending the next payment on Monday the 17th Nov. They sent a receipt for that payment as I provided a SAE and I heard nothing else till I arived home yesterday (12th) to find a letter from Equita saying they were arranging for bailiffs to call at my address and also a hand delivered letter from the bailiff himself. Phoned Equita this morning who said they had no details of the case as they had been passed to the bailiff and I had to speak to him which I did. He advised me to send a letter of complaint to Equita (I've wrote it but not sent it yet but will do today) and that he would wait on the outcome of that. Some reprieve there then. In the letter I've again asked them to accept my proposal of payments for each month and told them I would be sending the next payment off on Monday.
My main question is: Having cashed the payment I sent with the payment proposal letter have they, as a consequence, accepted my proposal I laid out? Also is there grounds for complaint against their behaviour as Equita seem to be particularly aggressive and if so who would I lodge that complaint with?
I hope you can advise me a bit further on this matter. :tinysmile_grin_t:
The problem I've got at the moment is with Equita bailiffs with my council tax which, obviously, has got into arrears. I sent a letter to Equita on the 16th Oct detailing a payment proposal along with the first payment of that proposal saying I would send subsequent payments around the 19th of each month. I was actually going to be sending the next payment on Monday the 17th Nov. They sent a receipt for that payment as I provided a SAE and I heard nothing else till I arived home yesterday (12th) to find a letter from Equita saying they were arranging for bailiffs to call at my address and also a hand delivered letter from the bailiff himself. Phoned Equita this morning who said they had no details of the case as they had been passed to the bailiff and I had to speak to him which I did. He advised me to send a letter of complaint to Equita (I've wrote it but not sent it yet but will do today) and that he would wait on the outcome of that. Some reprieve there then. In the letter I've again asked them to accept my proposal of payments for each month and told them I would be sending the next payment off on Monday.
My main question is: Having cashed the payment I sent with the payment proposal letter have they, as a consequence, accepted my proposal I laid out? Also is there grounds for complaint against their behaviour as Equita seem to be particularly aggressive and if so who would I lodge that complaint with?
I hope you can advise me a bit further on this matter. :tinysmile_grin_t:
is there a way to move the thread to the right forum please, sorry for the inconvenience.
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