Hi all, would like to pick your brains.
Joined Golds Gym in May 2016, committed to one year contract. Didn't go often, as I didn't enjoy going. It was way oversubscribed, too busy at night to get on equipment, intimidating guys hogging everything, unsanitary...spit stains on all CV equipment you have to touch to program, holes in floor where electrics had previously been, mould on wall in ladies changing room.... to name a few of my gripes. Hated the place.
Anyway, as it was only £25 p/m (I've been to far more expensive gyms!), I let the year run, paid by DD every month and as soon as I was out of contract, I cancelled my DD before May 2017 payment was due.
This week I was contacted by the gym to say that I was in arrears. I informed them of above and they said that according to their T&Cs (which I don't have/can't find) after the year contract expires, members are automatically enrolled on a 30 day rolling contract and have to give 30 days notice. To add insult to injury, fees have gone up by £10 p/m and apparently I am not allowed to cancel the 30 days until arrears have been cleared. So even though they know I have written confirmation of my leaving, they will continue to add £35 per month until I have cleared the arrears and given 30 days notice in their frame of events.
I am 56 and have been a member of many gyms over the years and once you're out of contract, you're free.
Been reading up and have found articles claiming memberships unfair, allowing members to opt out early Office of Fair Trading v Ashbourne Management Services Ltd and others [2011] EWHC 1237, but I can't find anything trying to get out of a membership contract that has already expired!!!
Half of me want to tell them to go sing for it, but don't want to risk the passing to DCA if I ignore them.
Any advice in dealing with this would be much appreciated.
Frances
Joined Golds Gym in May 2016, committed to one year contract. Didn't go often, as I didn't enjoy going. It was way oversubscribed, too busy at night to get on equipment, intimidating guys hogging everything, unsanitary...spit stains on all CV equipment you have to touch to program, holes in floor where electrics had previously been, mould on wall in ladies changing room.... to name a few of my gripes. Hated the place.
Anyway, as it was only £25 p/m (I've been to far more expensive gyms!), I let the year run, paid by DD every month and as soon as I was out of contract, I cancelled my DD before May 2017 payment was due.
This week I was contacted by the gym to say that I was in arrears. I informed them of above and they said that according to their T&Cs (which I don't have/can't find) after the year contract expires, members are automatically enrolled on a 30 day rolling contract and have to give 30 days notice. To add insult to injury, fees have gone up by £10 p/m and apparently I am not allowed to cancel the 30 days until arrears have been cleared. So even though they know I have written confirmation of my leaving, they will continue to add £35 per month until I have cleared the arrears and given 30 days notice in their frame of events.
I am 56 and have been a member of many gyms over the years and once you're out of contract, you're free.
Been reading up and have found articles claiming memberships unfair, allowing members to opt out early Office of Fair Trading v Ashbourne Management Services Ltd and others [2011] EWHC 1237, but I can't find anything trying to get out of a membership contract that has already expired!!!
Half of me want to tell them to go sing for it, but don't want to risk the passing to DCA if I ignore them.
Any advice in dealing with this would be much appreciated.
Frances
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