Greetings - new member here with a problem at work.

[TheGrimReaper]

Greetings to all in this community - my first post here is under negative emotions, because I've encountered a problem with my extra hours at my current position. Basically I'm employed as general assistant, live-in host and waiter in one small B&B establishment, and as per contract I have to work 5 mornings from 07: 00 to 12: 00 and one morning from 07: 00 to 13: 00, then I start to work at the reception from 18: 00 to 23:30, and the owner said that every hour between 12: 00/13: 00 and 18: 00 will be paid as extra. I've work quite hard during the last month putting every hour between 12: 00/13: 00-18: 00 in a special form where everything was detailed - date, amount of working hours done for the day, signature. At the end of the month I had 43 hours extra (as some days I was working during my day off), and today my boss told me that she won't pay all extra hours, just because they are too many and she doesn't believe that I can make so much... What an arguments... What shall I do in this case? Shall I make a formal complaint? Or should just say nothing? What are the usual steps in such case?
Thank you in anticipation.

[ostell]

Re: Greetings - new member here with a problem at work.

Looks like the owner has cash flow problems. Ask her if she can pay the amount owed over a few pay days. Annoying but better than not getting it.

[TheGrimReaper]

Re: Greetings - new member here with a problem at work.

[MENTION=39331]ostell[/MENTION]: Thanks for the comment, actually she has cash flow problems indeed, however today she manage to compensate me partially as she cut 16 extra hours, but add some unpaid days from last month and this one as well. So, I won't push any further - I think that I got enough money, although not all hours which I've put during my employment here.