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Hi I am new to the forum so hi and I have a bit of a concern.
My wife after having a Peugeot with Peugeot finance terminated the agreement early and paid Peugeot what was owed. The car is just under 3 years old and only had 8000 miles on it.
The guy arranged to collect it and turned up in another car which puzzled us as to how he was going to take it away we even rang Peugeot as the whole procedure seemed odd.
He inspected the vehicle took pictures of the front and rear and pointed out the damage that he had found (2 items) to which we knew about. A copy of the report was emailed to my wife and he claimed that the damage was nothing to worry about - its a 3 year old car his words.
He then said he would have to leave the car for his mate to collect which would be later on and took the keys with him so for several hours it sat parked outside until we noticed it had disappeared.
So that was that or so we thought.
Today she received a letter from RMS Receivables quoting she owed £500 for damage to the vehicle, now the damage that we agree on the quote is £60 we have not got an issue with that.
The main area claimed for is a dent / scratch at over £300 pounds on the front osf wing. Now firstly the inspector stood 2 foot away from this wing and has taken a shot of the car and the shot shows no damage apposed to the shot this company has sent with a huge scratch on it (again poor photography which could have been manipulated in photoshop to be honest) and I know it wasnt there 100%
To add to this the car had been driven over 100 miles to Leeds once it left our location and I know how many cars turn up at dealers damaged in transit.
I work in the motor industry and never knew this stuff went on its terrible and corrupt to the core clearly.
Any help or advice on how to take on these cowboys would be great as they clearly are out to con people
Thanks
Michael
My wife after having a Peugeot with Peugeot finance terminated the agreement early and paid Peugeot what was owed. The car is just under 3 years old and only had 8000 miles on it.
The guy arranged to collect it and turned up in another car which puzzled us as to how he was going to take it away we even rang Peugeot as the whole procedure seemed odd.
He inspected the vehicle took pictures of the front and rear and pointed out the damage that he had found (2 items) to which we knew about. A copy of the report was emailed to my wife and he claimed that the damage was nothing to worry about - its a 3 year old car his words.
He then said he would have to leave the car for his mate to collect which would be later on and took the keys with him so for several hours it sat parked outside until we noticed it had disappeared.
So that was that or so we thought.
Today she received a letter from RMS Receivables quoting she owed £500 for damage to the vehicle, now the damage that we agree on the quote is £60 we have not got an issue with that.
The main area claimed for is a dent / scratch at over £300 pounds on the front osf wing. Now firstly the inspector stood 2 foot away from this wing and has taken a shot of the car and the shot shows no damage apposed to the shot this company has sent with a huge scratch on it (again poor photography which could have been manipulated in photoshop to be honest) and I know it wasnt there 100%
To add to this the car had been driven over 100 miles to Leeds once it left our location and I know how many cars turn up at dealers damaged in transit.
I work in the motor industry and never knew this stuff went on its terrible and corrupt to the core clearly.
Any help or advice on how to take on these cowboys would be great as they clearly are out to con people
Thanks
Michael
