Morning, I had never heard of this company until 2 days ago when I received a letter from them regarding 'my account with them'. The letter basically says I owe them £1669 which I can reduce to £417 if I pay within 14 days!!. I was completely mystified by this so rang the 'helpline' which proved to be a call centre in India or somewhere similar. The lady I spoke to wasn't very helpful but I was told that this relates to a credit card debt with a company called City Financial. I honestly have no recollection of ever having a credit card with this company. I did however get into financial difficulties around the year 2000 and set up an IVA which I successfully completed around 2006/2007. This credit card could have been part of that agreement but without digging out the papers I can't be sure. I was also told that the last activity on this account was a payment made on 21/05/2007!! This would probably tie in with the end of my IVA.
I was so shocked by this letter I believed it to be an attempt fraud and I actually reported this to Action Fraud and have received a crime reference number. I also emailed their 'customer services' but they have not seen fit to reply. I have also checked my house phone and can see they have tried to ring, they can't get through because of my call blocker. (ha!).
I have read previous threads about this company who seem to buy old debts and chase people up.
Any advice on what to do next? Obviously I am expecting some further correspondence in the next few weeks.
Thanks in anticipation.
I was so shocked by this letter I believed it to be an attempt fraud and I actually reported this to Action Fraud and have received a crime reference number. I also emailed their 'customer services' but they have not seen fit to reply. I have also checked my house phone and can see they have tried to ring, they can't get through because of my call blocker. (ha!).
I have read previous threads about this company who seem to buy old debts and chase people up.
Any advice on what to do next? Obviously I am expecting some further correspondence in the next few weeks.
Thanks in anticipation.
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