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Hello,
we moved house, just prior to doing so we contacted DVLA to check what we needed to do re the car (we hadn't moved for years and weren't sure) We were advised to change our driving licence details on moving, which we did. There was no mention of the VC5 form at that time. Many months later we received a LLP of £80 via a credit agency on behalf of DVLA saying we had failed to tax our car. This was an oversight, we didn't receive a V11 reminder letter from DVLA and because there's no longer a visible tax disk and because our car tax is free, we simply forgot to tax the car. We contacted DVLA immediately to explain and we sent off the VC5 certificate with our new address details and taxed the car the same day. The call handler suggested that we submit a dispute form if we believe that the DVLA decision to fine us is wrong. Our argument is that the call handler didn't advise us re the VC5 form and so consequently DVLA didn't know we had moved and therefore didn't send us a tax reminder letter. I accept its our responsibility to ensure the car is taxed but I don't accept that we were deliberately evading car tax and in any case we didn't actually owe them any money. No one we've spoken to is aware of the need to send in a completed VC5 form to DVLA when moving address. I imagine there are hundreds of vehicles not registered at the correct address and the only way DVLA would know is if they like us forgot to tax their vehicle. I stress that we do not pay car tax and simply forgot. We've never been a day late taxing our car in 26 years. Do we have a chance in appealing this and can DVLA legally retract the LLP on a goodwill basis or should we accept our fate? Thank you
we moved house, just prior to doing so we contacted DVLA to check what we needed to do re the car (we hadn't moved for years and weren't sure) We were advised to change our driving licence details on moving, which we did. There was no mention of the VC5 form at that time. Many months later we received a LLP of £80 via a credit agency on behalf of DVLA saying we had failed to tax our car. This was an oversight, we didn't receive a V11 reminder letter from DVLA and because there's no longer a visible tax disk and because our car tax is free, we simply forgot to tax the car. We contacted DVLA immediately to explain and we sent off the VC5 certificate with our new address details and taxed the car the same day. The call handler suggested that we submit a dispute form if we believe that the DVLA decision to fine us is wrong. Our argument is that the call handler didn't advise us re the VC5 form and so consequently DVLA didn't know we had moved and therefore didn't send us a tax reminder letter. I accept its our responsibility to ensure the car is taxed but I don't accept that we were deliberately evading car tax and in any case we didn't actually owe them any money. No one we've spoken to is aware of the need to send in a completed VC5 form to DVLA when moving address. I imagine there are hundreds of vehicles not registered at the correct address and the only way DVLA would know is if they like us forgot to tax their vehicle. I stress that we do not pay car tax and simply forgot. We've never been a day late taxing our car in 26 years. Do we have a chance in appealing this and can DVLA legally retract the LLP on a goodwill basis or should we accept our fate? Thank you
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