CAPQUEST - help

[Lauren4256]

Help please - I had a phone call this morning that I missed, upon searching it, I discovered it belonged to CAPQUEST. I now know that it's a DCA. I did not ring back, upon searching this site and seeing that CAPQUEST work on the basis of intimidating people to contact them and acknowledge debt. About an hour later, I received a text from them, it did not say what the organisation was, they just put "Hi (INSERT NAME HERE), we need to speak to you today regarding a personal matter, please ring 03339997248 today to discuss this matter." I discovered that the number they provided to ring was indeed CAPQUEST. However the number that they sent the message off was just a UK mobile number that upon searching had no association to the organisation. They only addressed me using my first name, I have also not received any letters off them, so this is the first time they have attempted to create contact with me. Obviously the text message could not say what the debt was for, etc. However I do know that I owe approximately £350 to a company, which i assume is what this is about. Could it be hit and miss, because they didn't use anything more than my first name to address me and I have had no other correspondence off of them? Or do I just ring them and ask? Or would that be classed as acknowledging the debt even though I'm not 100% sure what it is regarding?

[wales01man]

Re: CAPQUEST - help

Don't phone or text them if they send a letter that's the time to get back on here

[supermac9]

Re: CAPQUEST - help

Don't phone or text them if they send a letter that's the time to get back on here

Agreed - they should write to you, so do nothing until they do.