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Hello everyone,
Advice would be gratefully recieved.
My wife and I own a buy to let apartment which we let to through the local council.
The contract was with the tenant but drawn up and bonded by the council.
In the contract it states that at the end of tenancy. The council will organise and complete a "check-out" within 2 days. Then submit a report within 7 days for the landlord to make corrections and submit a claim of costs within 14 days.
We repeatedly emailed for a check out appointment. It took 5 weeks to get the check out and a further 4 weeks to obtain the report.
The council officer who handled our property continually fobbed us off with excuses.
I eventually obtained the report and had the works completed and posted the claim forms and receipts to the council.
In various phone calls I was told, that it is being processed. Then they haven't recieved the papers. Then I was just leaving messages and being ignored.
Eventually 3 months later. I speak to another officer who informs me. That they cannot find the original papers.
Long story shortened.
They say that they will not pay for the remedial work costs because we breached the contract by not submitting the form within the 14 day period.
we feel wronged and wish to take legal action because they breached the contact first on two counts in regard to organising and serving in regard to the check out.
We have all emails and correspondence as evidence. Proving our urgency and repeated emails to the officer.
Do we have a case.
Advice would be gratefully recieved.
My wife and I own a buy to let apartment which we let to through the local council.
The contract was with the tenant but drawn up and bonded by the council.
In the contract it states that at the end of tenancy. The council will organise and complete a "check-out" within 2 days. Then submit a report within 7 days for the landlord to make corrections and submit a claim of costs within 14 days.
We repeatedly emailed for a check out appointment. It took 5 weeks to get the check out and a further 4 weeks to obtain the report.
The council officer who handled our property continually fobbed us off with excuses.
I eventually obtained the report and had the works completed and posted the claim forms and receipts to the council.
In various phone calls I was told, that it is being processed. Then they haven't recieved the papers. Then I was just leaving messages and being ignored.
Eventually 3 months later. I speak to another officer who informs me. That they cannot find the original papers.
Long story shortened.
They say that they will not pay for the remedial work costs because we breached the contract by not submitting the form within the 14 day period.
we feel wronged and wish to take legal action because they breached the contact first on two counts in regard to organising and serving in regard to the check out.
We have all emails and correspondence as evidence. Proving our urgency and repeated emails to the officer.
Do we have a case.
