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Help with disciplinary

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  • Help with disciplinary

    Hi
    I have a friend at work who has just been informed that he will face a disciplinary.
    The whole thing sounds like he's being singled out by his new line manager so I said I would get some advice for him here.

    As of the beginning of May Mr Smith was working under a new line manager in the IT department of a retail store, In the previous 3 years of working there he has never had to work a bank holiday however this changed during May.

    Working the bank holiday isn't the issue it's the fact that he was told to work on a face to face customer service area (no previous experience in this area) with only 3 hours training given by a teenager (the line managers daughter) who doesn't work for the company.

    On the day he was working with a member of staff until 14:30pm after that he was left alone for almost 3 hours and over run with consumers thus making a few administrations errors.
    The following day he received a ticking off from one the company's directors and a week later his line manager has now informed him of a disciplinary hearing.

    Can the company do this ?.
    Tags: None

  • #2
    Re: Help with disciplinary

    Contract is the place to start. What does it say the person is employed to do ?

    Comment


    • #3
      Re: Help with disciplinary

      Also, the company's policy on Disciplinary procedures should be accessible, either in writing or via the company intranet.

      It should reflect the ACAS guidance. (See here)

      As 'Mr Smith' has been working there for over 2 years, he has statutory rights under the ERA 1996 , as well as those provided via his contract of employment. (As long as he is employed, not self-employed).
      CAVEAT LECTOR

      This is only my opinion - "Opinions are made to be changed --or how is truth to be got at?" (Byron)

      You and I do not see things as they are. We see things as we are.
      Cohen, Herb


      There is danger when a man throws his tongue into high gear before he
      gets his brain a-going.
      Phelps, C. C.


      "They couldn't hit an elephant at this distance!"
      The last words of John Sedgwick

      Comment

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