Hoping for some advice
i have been trying to set up payment plan with very since October 2015 I have done everything in writing. They gave me £200 a month payment plan to start with for three month but they were adding more than that in. Charges and interest. I have written to them every month since October asking them to cap the interest and arrange a payment plan every letter I send takes the a month to reply to just had another response and still no payment plan offered they have added over £1300 in interest since October and I just keep getting the same response that they cannot do anything to help and my case is closed I am in despair now as to what yo do next and who to turn to can someone give me any advice
thank you for reading this
i have been trying to set up payment plan with very since October 2015 I have done everything in writing. They gave me £200 a month payment plan to start with for three month but they were adding more than that in. Charges and interest. I have written to them every month since October asking them to cap the interest and arrange a payment plan every letter I send takes the a month to reply to just had another response and still no payment plan offered they have added over £1300 in interest since October and I just keep getting the same response that they cannot do anything to help and my case is closed I am in despair now as to what yo do next and who to turn to can someone give me any advice
thank you for reading this
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