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Motormile Finance UK LTd (MMF) - threat to issue a default against old debt

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  • Motormile Finance UK LTd (MMF) - threat to issue a default against old debt

    hi there and thanks again for taking time to read and advise on this.

    Recently got an email from Motormile threatening to issue a default against an old debt if I didnt pay. See first below. I also then got a second one from them saying they are doing it.

    Can they do this ?

    We recently sent you a communication regarding the above account.

    Please note as the legal owner of your account it is our intention to register your account as in default with Credit Reference Agencies, which may make it harder for you to obtain mortgages, personal loans or other types of credit. This information will remain on your credit file for 6 years.

    We want to help you and are committed to ensuring all of our customers have an affordable repayment plan in place for all of their accounts. In order for us to do this and to stop or delay the default registration, we need to engage with you and understand your current circumstances. We have many options available including a potential discount, where you can still repay over a period of time that suits you.

    email 2:

    Further to our recent communication, we have now registered your account as in arrears with Credit Reference Agencies (CRA).
    If you have not made payment or reached an agreement within the next 7 days you will be issued a Notice of Default. The Notice of Default will provide details of the next step, however once this has been forwarded to you we will record your outstanding debt as a default on your credit file. A default is information logged with CRA’s and shows how you pay your account with us. This information can be seen by any other organisation that views your credit file for example banks and finance companies.
    A default may make it harder for you to obtain mortgages, personal loans or other types of credit. This information may also be used by Landlords and Employers. The information will remain on your credit file for 6 years.
    To stop this action and to prevent a default notice being issued, we need to agree an appropriate payment plan with you. We are here to help you reach an affordable arrangement, based on your financial circumstances. Our team of trained customer service agents can be contacted by calling 0113 887 6876 to discuss your account, or if you prefer you can contact us by email atnod@mmile.com
    Tags: None

  • #2
    Re: Motormile Finance UK LTd (MMF) - threat to issue a default against old debt

    Hi,

    I'm very familiar with the actions of MMF and the nonsense they churn out.
    What type of account does the debt arise from?

    Did this debt appear on your credit files prior to MMF's letter( s)? You can check Noddle it's free online.

    nem

    Comment


    • #3
      Re: Motormile Finance UK LTd (MMF) - threat to issue a default against old debt

      It was for a Mr Lender PayDay loan that was on my file but was marked satisfied previously or settled

      thanks

      Comment


      • #4
        Re: Motormile Finance UK LTd (MMF) - threat to issue a default against old debt

        Ah
        The reason it was marked as satisfied or settled was that they had sold it to MMF who really are a bunch of Yorkshire barclays bankers

        When was the loan taken out because you can argue that the date of default must be accurate
        So if for example it was taken out jan 2010 you can argue that the default should have been marked say June 2010 and therefore that must be the date that MMF use

        I have used this argument with another company and although I got a default it has now fallen off

        Comment


        • #5
          Re: Motormile Finance UK LTd (MMF) - threat to issue a default against old debt

          Originally posted by leonmc0708 View Post
          It was for a Mr Lender PayDay loan that was on my file but was marked satisfied previously or settled

          thanks
          That entry shows when MMF bought the debt, the important point is was the Mr Lender entry showing as a " default " prior to MMF's involvement?
          MMF certainly cannot register a new default date IF the creditor had already defaulted the account.

          How long before MMF's entry on to the scene had the account been unpaid?

          nem

          MMF had at one point acquired a portfolio of PDL debts and it became apparent that the lenders were deliberately defaulting delinquent account immediately before selling ( and some time selling without registering a default) to MMF thus giving MMF an extended opportunity to pursue the debt.

          Comment


          • #6
            Re: Motormile Finance UK LTd (MMF) - threat to issue a default against old debt

            Originally posted by leonmc0708 View Post
            It was for a Mr Lender PayDay loan that was on my file but was marked satisfied previously or settled
            Let's be clear about this.

            Did you think you had repaid the debt? or that Mr L had told you they were writing it off? Or were your suprised (but obviously happy) that it was marked as settled?

            If it was the latter, then your debt has simply been sold to MMF. You can still say that the default date should be before the sale, but not dispute the debt itself.

            If it was either of the first two, then you need to be disputing whether the debt exisits.

            As a further complication / option, you may want to consider whether you should ever have been given this loan - was it really "affordable"? A lot of people are making successful claims to get money refunded / balances written off / credit records deleted using the templates on my blog here: http://debtcamel.co.uk/payday-loan-refunds/

            Comment


            • #7
              Re: Motormile Finance UK LTd (MMF) - threat to issue a default against old debt

              Originally posted by Debt Camel View Post
              Let's be clear about this.

              Did you think you had repaid the debt? or that Mr L had told you they were writing it off? Or were your suprised (but obviously happy) that it was marked as settled?

              If it was the latter, then your debt has simply been sold to MMF. You can still say that the default date should be before the sale, but not dispute the debt itself.

              If it was either of the first two, then you need to be disputing whether the debt exisits.

              As a further complication / option, you may want to consider whether you should ever have been given this loan - was it really "affordable"? A lot of people are making successful claims to get money refunded / balances written off / credit records deleted using the templates on my blog here: http://debtcamel.co.uk/payday-loan-refunds/
              Honest answer is i do not recall - I was in a bad place financially and at the time did anything (ie payday loans) to keep the creditors at bay.

              I will have a look at your page as I do believe they allowed me money regardless of my circumstance, though that was also obviously my doing.

              thanks a lot

              Comment


              • #8
                Re: Motormile Finance UK LTd (MMF) - threat to issue a default against old debt

                Just noticed a default on my (now otherwise clean) file from these buggers !

                what would be the best process for me to do something about this please ?

                Comment


                • #9
                  Re: Motormile Finance UK LTd (MMF) - threat to issue a default against old debt

                  Originally posted by leonmc0708 View Post
                  Just noticed a default on my (now otherwise clean) file from these buggers !

                  what would be the best process for me to do something about this please ?
                  Having dealt with MMF for quite a long time Neil Petty and his bunch of pirates I am not surprised to see this.

                  A couple of years back a submitted a " multiple complaint" the then OFT regarding this lots conduct over PDL's which
                  they acquired from various sources which were not defaulted by the lender prior to sale.

                  Can you please give us full details e.g. did you have an account with the original creditor if so when? Who is the alleged original creditor?
                  How much is the debt for? Any other pertinent info will help.

                  nem

                  Comment


                  • #10
                    Re: Motormile Finance UK LTd (MMF) - threat to issue a default against old debt

                    Originally posted by nemesis45 View Post
                    Having dealt with MMF for quite a long time Neil Petty and his bunch of pirates I am not surprised to see this.

                    A couple of years back a submitted a " multiple complaint" the then OFT regarding this lots conduct over PDL's which
                    they acquired from various sources which were not defaulted by the lender prior to sale.

                    Can you please give us full details e.g. did you have an account with the original creditor if so when? Who is the alleged original creditor?
                    How much is the debt for? Any other pertinent info will help.

                    nem
                    It was a Mr Lender account from 2011/12 I believe - I did use them for circa £100 when I was in a sticky situation, this is for £323 or something however.

                    I thought I had paid them back (bad time for me after a divorce financially) and when it was on my file marked as such previously I was happy with that.

                    I did get a letter as detailed in first post here - but thought someone was trying it on

                    Comment


                    • #11
                      Re: Motormile Finance UK LTd (MMF) - threat to issue a default against old debt

                      Originally posted by leonmc0708 View Post
                      It was a Mr Lender account from 2011/12 I believe - I did use them for circa £100 when I was in a sticky situation, this is for £323 or something however.

                      I thought I had paid them back (bad time for me after a divorce financially) and when it was on my file marked as such previously I was happy with that.

                      I did get a letter as detailed in first post here - but thought someone was trying it on
                      Good morning,

                      This looks like the same situation as before, accounts being sold on without being defaulted giving the debt purchaser an unfair advantage over the alleged debtor re Limitations and removal of the debt from credit files after 6 years paid or not.

                      As you say this was a loan taken out when times were bad for you, so can you remember or have any record of when you paid this off?
                      For clarification:

                      1. This loan showed on your credit file either as settled or just an active account.

                      2. The entry was not previously shown as a defaulted debt prior to MMF's entry?

                      3. What is the default date showing on credit files now?

                      There were at the height of the PDL " scandal" many instances of settled accounts being sold on in portfolios of delinquent accounts, yours could be one of these.

                      Things to do notify the credit reference agencies that the entry is disputed and get a notice posted on each entry.
                      Are MMF actively pursuing the alleged debt?
                      A Formal Complaint to MMF should be the next move incorporated with CCA request for a copy of the Mr Lender agreement.
                      If you need help please let me know.

                      nem

                      Comment


                      • #12
                        Re: Motormile Finance UK LTd (MMF) - threat to issue a default against old debt

                        Originally posted by nemesis45 View Post
                        Good morning,

                        This looks like the same situation as before, accounts being sold on without being defaulted giving the debt purchaser an unfair advantage over the alleged debtor re Limitations and removal of the debt from credit files after 6 years paid or not.

                        As you say this was a loan taken out when times were bad for you, so can you remember or have any record of when you paid this off?
                        For clarification:

                        1. This loan showed on your credit file either as settled or just an active account.

                        2. The entry was not previously shown as a defaulted debt prior to MMF's entry?

                        3. What is the default date showing on credit files now?

                        There were at the height of the PDL " scandal" many instances of settled accounts being sold on in portfolios of delinquent accounts, yours could be one of these.

                        Things to do notify the credit reference agencies that the entry is disputed and get a notice posted on each entry.
                        Are MMF actively pursuing the alleged debt?
                        A Formal Complaint to MMF should be the next move incorporated with CCA request for a copy of the Mr Lender agreement.
                        If you need help please let me know.

                        nem
                        Thanks New

                        I have raised it with credit referece agencies as a query.

                        Are there some standard letters on the site for a formal complaint ?

                        thanks

                        Leon

                        Comment


                        • #13
                          Re: Motormile Finance UK LTd (MMF) - threat to issue a default against old debt

                          Originally posted by leonmc0708 View Post
                          Thanks New

                          I have raised it with credit referece agencies as a query.

                          Are there some standard letters on the site for a formal complaint ?

                          thanks

                          Leon
                          Hello Leon,
                          A Formal complaint allows the recipient 56 days to investigate and respond.

                          As far as I know w don't have a template.

                          I can assist with a draft if needed.

                          nem

                          Comment


                          • #14
                            Re: Motormile Finance UK LTd (MMF) - threat to issue a default against old debt

                            Originally posted by nemesis45 View Post
                            Hello Leon,
                            A Formal complaint allows the recipient 56 days to investigate and respond.

                            As far as I know w don't have a template.

                            I can assist with a draft if needed.

                            nem
                            Thanks (again) Nem

                            Is there a section on here that may explain the process etc ?

                            Comment


                            • #15
                              Re: Motormile Finance UK LTd (MMF) - threat to issue a default against old debt

                              Hi Nemisis45

                              I am exactly in the same position as this other person.
                              I noticed on my credit file some time ago that the payday loan I had taken out with Swift Sterling (circa £200) was settled in April 2012, I assumed that I had paid it and never thought anything more about it. As I also was in a terrible financial situation at that time, hence using payday loans!! Foolish I know now in hindsight.

                              I checked my credit file yesterday and have since noticed an entry for MMF with a default of May2016 and June 2016 as D (for default of £578).

                              If your offer of help is still available I would appreciate your help very much.

                              I have contacted the CRA as a query.

                              Can you please advise what I should do next please?

                              Kind Regards
                              Doc
                              Last edited by Doc2527; 4th August 2016, 08:19:AM. Reason: additional information

                              Comment

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