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Incorrect mileage on car

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  • Incorrect mileage on car

    Advice needed please!
    We’ve just bought a 2nd hand car from a dealer. It was advertised on the website as having low mileage for its age (2 yrs), so we test drove it, liked it and bought it.
    We were in a hurry because we were concerned that our old car needed replacing and didn’t want to be without one – and stupidly didn’t double check the mileage on the car. We got it home to realise it was double that which it had been advertised at (31k not 16k).
    The invoice we’d signed after we’d paid our deposit did have the correct mileage on it, but the initial printout of the car's details the dealers had given us after the test drive, when we were still thinking about it had theh incorrect mileage on and I remember checking the mileage on them. Also, the warranty documents we've signed after we bought the car also has the incorrect mileage on it in 2 places!
    We feel we’ve made a mistake in buying this car at the price we did – or possibly at all. We know we should have checked on the car itself and feel really stupid for having landed ourselves in this position – but what can we do? Anything? Do we have any rights for a partial refund or to take it back?
    The advert was wrong. The warranty mileage figures are wrong and at no point was the discrepancy pointed out to us.

    Thanks for any advice you can give us.
    Tags: None

  • #2
    Re: Incorrect mileage on car

    Hi & welcome

    http://www.which.co.uk/consumer-righ...mer-rights-act

    http://www.which.co.uk/consumer-righ...-are-my-rights
    Last edited by charitynjw; 31st January 2016, 23:42:PM. Reason: bit more info
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    • #3
      Re: Incorrect mileage on car

      How do you know the Mileage is wrong?

      Comment


      • #4
        Re: Incorrect mileage on car

        Can you post up redacted copies of the printouts, warranty and invoice showing the different mileages please (or email them to me and I will - kati@legalbeagles.info)??
        Debt is like any other trap, easy enough to get into, but hard enough to get out of.

        It doesn't matter where your journey begins, so long as you begin it...

        recte agens confido

        ~~~~~

        Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

        I can be emailed if you need my help loading pictures/documents to your thread. My email address is Kati@legalbeagles.info
        But please include a link to your thread so I know who you are.

        Specialist advice can be sought via our sister site JustBeagle

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        • #5
          Re: Incorrect mileage on car

          Hi and welcome.
          Can you please also advise how you paid for the car eg credit card, cash, HP etc?

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          • #6
            Re: Incorrect mileage on car

            As I understand it the mileage can be checked through the ECU

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            • #7
              Re: Incorrect mileage on car

              Hi Wales01man, we knew the mileage was wrong because the advert and the warranty said one mileage and the car had a different one! Fortunately it's sorted now. The dealer saw sense, realised that the advert was wrong and offered to let us "undo" the sale, so we're back to square one which we're happy with. We'd paid by credit card, so had that to fall back on, if they'd been difficult, but they weren't. Thanks for your replies - appreciated.

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              • #8
                Re: Incorrect mileage on car

                Result!

                Comment

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