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After Zurich sends me aggressive first letter demanding I contact immediately, they thereafter ignore my contact attempts (and me). Months later they inform taking the t/P's version of events only. Viz.
1. I've been alleged to cause deep white scoring (and bust headlight) to a car (April 2015). Yet I was stationary, 1foot distance, my car is black and I had already sent chronology, photos (both vehicles) and I'd reported to police. She refused exchanging details. I repeat this alleged 'collision' is a no contact incident!
2. 12 august was an accident (thanks to pedestrian). Another aggressive letter. In short allege dated 5 sept. to a 'recent' contact (refuted). Also threatening if I don't respond by 15th Zurich will act on other side's version. I faxed (11th sept - didn't receive theirs till 7/9th) to, in short ask for claim form (i'm not online/ no phone for 0844 now. or land line, Zurich won't do reverse charge call nor give me direct line to call (to cut through the c*** monologue - that cost me £2 in BT box, r
to expire before I got to speak to a human voice!). I'm completely in limbo. Correspondence is my only way of contact! Please how do I get through? Zurich is ostensibly my insurers. I've paid (premium) for that 'privilege' - huh! Thnx.
1. I've been alleged to cause deep white scoring (and bust headlight) to a car (April 2015). Yet I was stationary, 1foot distance, my car is black and I had already sent chronology, photos (both vehicles) and I'd reported to police. She refused exchanging details. I repeat this alleged 'collision' is a no contact incident!
2. 12 august was an accident (thanks to pedestrian). Another aggressive letter. In short allege dated 5 sept. to a 'recent' contact (refuted). Also threatening if I don't respond by 15th Zurich will act on other side's version. I faxed (11th sept - didn't receive theirs till 7/9th) to, in short ask for claim form (i'm not online/ no phone for 0844 now. or land line, Zurich won't do reverse charge call nor give me direct line to call (to cut through the c*** monologue - that cost me £2 in BT box, r
to expire before I got to speak to a human voice!). I'm completely in limbo. Correspondence is my only way of contact! Please how do I get through? Zurich is ostensibly my insurers. I've paid (premium) for that 'privilege' - huh! Thnx.
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