Letter Templates

[dunxz]

Hi all

Can someone suggest a good letter template please as a way of responding to 'phone call i've recently received.

The phone call was from a debt collection agency (capquest). The guy on the phone stated:

• I owe c£2k due to “Very catalogue purchases made in 2007” (I don't recall ever buying anything via a catalogue)
• That a single payment was received in 2010 for £110
• They (CapQuest) have sent eleven previous letters (I've not received any of them - indeed I hadn't even heard of CapQuest before tonight)

I'm thinking of using this as a letter template: http://www.freewebs.com/tangohain/index.html

I'm happy to pay if I actually owe something, though I'd be less inclined to pay any additional interest or charges. I get the feeling this is an administrative error or worse.

Does anyone have any thoughts on the best way to proceed?

Many thanks in advance

D

[labman]

Re: Letter Templates

Does anyone have any thoughts on the best way to proceed?

Many thanks in advance

D

Yes - totally ignore it. Don't write to them, speak to them on the phone or anything. It sounds very much like you share the name of someone who does owe this monet, and they're tying to find someone who'll pay it.

Seriously, if they think you owe the money they will write to you. Then is the time to ask for proof, and Curlyben has an excellent letter template on this site.

Hope this helps! :beagle: