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Hi,
As I am new to the site I wondered if someone could point me in the right direction for help.
I have a few debts which I have been paying token payments for the last 3 years and am still unable to increase payments, I recently had a call from Capquest in regard to a Halifax account I had, I stated I pay direct every month to Halifax and that I have had no correspondence from Halifax to suggest the debt had been sold and that any further communications should be via letter only.
Two days later I received a letter from Halifax stating that they had passed the debt to Capquest and I should deal with them direct, now Capquest keep calling me but as I don't acknowledge who I am the simply put it on file that I wont respond and hang up, I have not received afrom them letter yet.
As I suffer with mental health issues I read that my debt should not be transferred to a debt recovery agency, I always pay my token payment on time every month and have never had any letters from anyone in relation to my debt or repayments, I tried calling Halifax but kept going round and round in circles, with them saying they can't help because the debt is now with a recovery agency.
What do I do now?
Many thanks in advance for any help etc....
Joseph
As I am new to the site I wondered if someone could point me in the right direction for help.
I have a few debts which I have been paying token payments for the last 3 years and am still unable to increase payments, I recently had a call from Capquest in regard to a Halifax account I had, I stated I pay direct every month to Halifax and that I have had no correspondence from Halifax to suggest the debt had been sold and that any further communications should be via letter only.
Two days later I received a letter from Halifax stating that they had passed the debt to Capquest and I should deal with them direct, now Capquest keep calling me but as I don't acknowledge who I am the simply put it on file that I wont respond and hang up, I have not received afrom them letter yet.
As I suffer with mental health issues I read that my debt should not be transferred to a debt recovery agency, I always pay my token payment on time every month and have never had any letters from anyone in relation to my debt or repayments, I tried calling Halifax but kept going round and round in circles, with them saying they can't help because the debt is now with a recovery agency.
What do I do now?
Many thanks in advance for any help etc....
Joseph
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