Hello

[DAB]

Hi,

Stumbled across this site whilst looking for som advice re Virgin media and their company policy on new contracts.

I am moving house to a non cabled area and Virgin media cannot offer me the same terms of contract at my new address.

I have 11 Months to run on my existing contract which is for Fibre optic broadband (100MB) TV and Phone.

They are asking me to take out a new 18 Month contract for what they call their National Broadband (upto 16 MB) & Telephone. I think that this is unfair as they cannot offer me the same terms that I am under now.

Has anyone had a similar issue and is the company policy of a new contract when you move Legally binding?

Any advice is aprechiated.

[leclerc]

Re: Hello

To be honest, was just looking for this one as well and spotted this in their own forum:
http://community.virginmedia.com/t5/...e/td-p/1275407

When did you renew your contract with VM? Are you on a rolling contract or an 11 month one?

For others wanting to advise here is the link to the terms and conditions:

http://store.virginmedia.com/the-leg...-services.html

K is the bit that we need to look at