Tweet
Hi all
I am in the process of gathering all information for my daughter's Shop Direct accounts in order to 1) figure out how much is actually owed, and 2) claim back charges. I have SARd Shopdirect and sent a CCA request to Capquest. Still have still not received all of the paperwork from either Capquest or Shopdirect which is annoying but they still have time. I suppose I have to allow for the Easter break don't I?
Looking through the supposed default notice I do notice that the date given to pay the arrears by was actually later than the actual default date on the credit file was. It means that the account was defaulted and marked on the credit file 5 days before the time was up to bring the account back to order.
Also, I'm trying to keep track of all the balances that are noted all over these letters, the figures seem to change by the day. Am I wrong to assume that the default balance noted on the default notice as served under section 87(1) of the Consumer Act 1974 (I'm sure it was called the Consumer Credit Act 1974 the last time I checked) should be the same as that noted on the credit file?
Another thing that I am annoyed at is that according to the paperwork that Capquest have sent, payments had been made from December 2011 until present date, however nothing is showing at all on the credit file. The only thing that is noted is a red D under the month that it was defaulted... nothing prior to that or nothing after that although clearly hundreds have been paid on each of these accounts. I thought the credit files were meant to be a true reflection of how the account was being run???
Could anyone help to clear these points up for me please.
Thanks in advance
I am in the process of gathering all information for my daughter's Shop Direct accounts in order to 1) figure out how much is actually owed, and 2) claim back charges. I have SARd Shopdirect and sent a CCA request to Capquest. Still have still not received all of the paperwork from either Capquest or Shopdirect which is annoying but they still have time. I suppose I have to allow for the Easter break don't I?
Looking through the supposed default notice I do notice that the date given to pay the arrears by was actually later than the actual default date on the credit file was. It means that the account was defaulted and marked on the credit file 5 days before the time was up to bring the account back to order.
Also, I'm trying to keep track of all the balances that are noted all over these letters, the figures seem to change by the day. Am I wrong to assume that the default balance noted on the default notice as served under section 87(1) of the Consumer Act 1974 (I'm sure it was called the Consumer Credit Act 1974 the last time I checked) should be the same as that noted on the credit file?
Another thing that I am annoyed at is that according to the paperwork that Capquest have sent, payments had been made from December 2011 until present date, however nothing is showing at all on the credit file. The only thing that is noted is a red D under the month that it was defaulted... nothing prior to that or nothing after that although clearly hundreds have been paid on each of these accounts. I thought the credit files were meant to be a true reflection of how the account was being run???
Could anyone help to clear these points up for me please.
Thanks in advance
Comment