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Delete UK in liquidation

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  • Delete UK in liquidation

    I have seen the posts regarding Kerebo on here and on the MSE site. Links have been drawn between this company and Delete Claims Management. It seems they have done it again.
    I paid Delete a small fortune to look at the enforceability of my CCAs, they audited the first, (NatWest card), said it was fine and refunded the fee. I then went ahead with others. I had the results from them, some had prescribed term breaches under section 60 of the 1974 act, and 2 others failed to respond to the section 77/78 request, making them all unenforceable. I was told to stop paying.
    Of course Delete has now gone into liquidation, and I am suffering the wrath of the card companies. I contacted Consortium Technologies (01792 643295) who passed my files onto Credit Clear Services, on a 'rescue package'. They have now contacted me telling me that there are no legal grounds to challenge any of the companies and suggest they try, on my behalf, a negotiated settlement figure.
    I am now well out of pocket, and somewhat miffed to say the least. So don't get angry, get even is my motto!
    The card payments I made to Delete went to Ravenstone UK Ltd
    Ravenstone UK is an insurance broker and claims adviser.
    Delete UK had an office in Ravenstone House.
    One of deletes phone numbers is now answered as Ravenstone Ltd.
    I tried to speak to Ravenstone about the payments but was cut off.
    I rang again and was told by a receptionist, James, he was told to terminate the call. They won't accept any calls from me.
    2 of Ravenstones directors, Roderick Bond and Louise Lilley, were directors of Delete until March 2010.
    See where all this is leading?
    I have e-mailed Companies house with this information and my suspicions of fraudulent activities and fraudulent use of the limited liability clause, and I have also sent the same information to the liquidators. As yet I have had no reply from either.
    fraud@companieshouse.gov.uk
    the liquidators are Bagbies and Traynor. phone 0845 6340191, the appointed liquidators are Paul Barber and Alan Howard Toulison. I couldn't speak to them,but was refered to the case worker, Donna Brown. I e-mailed here as she was out. donna.brown@bagbies.traynor.com
    I am sure many other people are in the same position as me, if I get any more info. I will post it, and anything anyone else has will be gratefully received. Maybe if others can put claims or complaints in to the liquidators, companies house and the CIB we can get satisfaction. I have wondered about the police fraud squad, but we don't have one where I live. Do you think it would help?
    Last edited by johngefnir; 5th February 2011, 14:24:PM.
    Tags: None

  • #2
    Re: Delete UK in liquidation

    How did you pay the fees and have you tried to gain a refund of those ?

    I know that isnt the main problem, the stopping paying on their advice and then receiving charges and interest, hassle off the creditors DCA and the affect on your credit file is probably more of a problem. Are this other company negotiating on your behalf ? Have you paid them any fees ? You might be better sorting things out yourself tbh rather than trusting another CMC.
    #staysafestayhome

    Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

    Received a Court Claim? Read >>>>> First Steps

    Comment


    • #3
      Re: Delete UK in liquidation

      Did you ever get to see any of the 'agreement's?

      The previous CMC said there were s60 anomalies in one agreement and 2 more had not provided agreements.

      How can your new CMC declare there are no grounds unless they have copies.

      Beware another scam! Far easier for them to get you to pay and take their cut!!
      They were out to get me!! But now it's too late!!

      Comment


      • #4
        Re: Delete UK in liquidation

        Hi,
        Thanks for the interest.
        I paid by credit card and have approached the company to attemt a reclaim, their reply was that, (a) too much time had passed, (b) I veryfied the payment on an automated call from them, and (c) the charge back does not cover services, only goods.
        I have not seen any of the agreements which are purported to have prescribed term breaches, only the audit results from Delete which I am e-mailing to Credit Clear tonight.
        I have called the new company and they say they cannot comment on Deletes audits, they must do a new audit. I have told them to go ahead and do it, it appeares they do not have copies of the original ccas, so they will need to start again.
        With regard to payment, they have stated that there will be no fees payable for this 'rescue package' as they have been paid 'an amount' by Consortium Reclaim to complete the processes started by Delete. I have told them that a negotiated settlement was not completing the process, it was side stepping the issue, and I am quite capable of negotiating myself.
        As a 'test run' I called Barclaycard this morning and offered them 50% of the debt as settlement, I wish I had started lower as they accepted almost immediately! maybe that is the way forward.
        I have had no reply from either the liquidators or companies house with regard to my suspicions of fraud.

        Comment


        • #5
          Re: Delete UK in liquidation

          Hi, sorry to hijack the thread a little, but what contact details have you got for credit clear?

          The website just comes up blank for me and i cant find any contact numbers. Thanks, ben.

          Comment


          • #6
            Re: Delete UK in liquidation

            Credit Clear Services financial claims management and complete debt solutions is there ( The Avon Office Suite, City Lodge, 2 Ringwood Road, Ferndown, Dorset BH22 9AN )

            credit clear uk has gone http://www.creditclearuk.co.uk/
            you can still access the sign up forms Powered by Google Docs

            address was

            Phone: 0800 038 2233
            Address: 727 Knutsford Road, Latchford
            Warrington
            Cheshire
            City: Warrington
            County/State: Cheshire
            Postcode/ZIP:
            Country: United Kingdom

            Which one were you trying to get hold of?
            #staysafestayhome

            Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

            Received a Court Claim? Read >>>>> First Steps

            Comment


            • #7
              Re: Delete UK in liquidation

              I was after credit clear uk. When you say they have gone, does that mean closed down/liquidation/sold? How come we can still get the doc's though? It seems they are still hosted on their site: https://www.creditclearuk.co.uk/docs...elow5kPack.pdf

              I appreciate your help amethyst :tinysmile_grin_t:

              Comment


              • #8
                Re: Delete UK in liquidation

                Credit Clear UK Ltd Cheshire Financial products/services Authorisation Surrendered 05/11/2010

                Co House shows address as

                Name & Registered Office:
                CREDIT CLEAR UK LTD
                ASHER HOUSE
                BARSBANK LANE
                LYMM
                CHESHIRE
                UNITED KINGDOM
                WA13 0ED
                Company No. 06606100


                Directors Craig and Lee Lummis
                #staysafestayhome

                Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                Received a Court Claim? Read >>>>> First Steps

                Comment


                • #9
                  Re: Delete UK in liquidation

                  Credit Clear uk - MoneySavingExpert.com Forums

                  for interest
                  #staysafestayhome

                  Any support I provide is offered without liability, if you are unsure please seek professional legal guidance.

                  Received a Court Claim? Read >>>>> First Steps

                  Comment


                  • #10
                    Re: Delete UK in liquidation

                    Hi
                    I have also had a run in with Delete UK and am nearly £1000 worse off but I didn't get as far as johngefnir has. No one will answer any emails or phone calls. I ahve not had any contact with them since they obviously took the money and ran. This was in July/ August last year with one email since then reassuring me all was well...or not as the case seems. All I want is my money back. I paid by credit card which also aren't very helpful. Does anyone have any suggestions on the way forward please?..

                    Comment

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