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Staff Benefits/Internet Media Experts

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  • Staff Benefits/Internet Media Experts

    I've seen several threads about this company called Staff Benefits or Internet Media Experts as they've also been known in the past. They're a pretty nasty company who prey on small businesses like mine.

    I was contacted by them about advertising on an NHS Trust intranet, I was the pressured into signing the agreement during the video call with this guy Lee sharing his screen. I had asked for 24 hrs to review it but he said no as the opportunity would go to someone else if I didn't sign the agreement there and then. He told me he just needed me to sign so he could pull that spot out and reserve it for me only, said I wouldn't have to pay anything until the following week. He then sends the signed contract over after the call with the Ts and Cs at the bottom (which I did not see on the call).

    I emailed and called less than 10 minutes after receiving the contract to say I no longer wished to go ahead, I then got the spiel about it being legally binding, don't get the same rights as consumers and so on. I asked them to show me a business similar to myself that had success and they told me to get in touch with their 'poster boy'. Lee wasn't able to provide me with another company name to speak to and that was the last I heard from him directly. I then had them call a few weeks later asking for payment and I explained I told lee I didn't want to go ahead and then I didn't hear again for another few weeks. This time, they had created artwork (despite me not paying anything to them). I replied to their email saying I have already cancelled and they respond to say it's legally binding and they're upholding their side of the bargain.

    I have since received 2 phone calls and an email from their credit team today regarding my 'account' with them but I have still not responded nor paid any money.

    I wondered if anyone has actually gone to court with them and how it all panned out?

    Thanks!
    Tags: None

  • #2
    Hi,

    This has happened to me, this company is a complete scam, they are selling services under false pretences, I am due to write a full letter of complaint to them. They are a fraudulent company if you look on this forum it has happened to others too. Have you had any further response from them?

    Comment


    • #3
      Hi MANDY M

      Welcome to LB

      You really should start your own thread.

      Although, they have provided T's & C's, those T's & C's maybe 'unfair'.
      These types of contracts (the ones I'm aware of) are pretty much 'one sided'.
      Also the fact that, there are no 'cancellation' rights' / 'cooling off' period makes them 'unfair'. Only a Court can determine if they are 'unfair' so can be 'challenged'.

      https://www.fca.org.uk/firms/unfair-...s-unfair-terms

      Comment


      • #4
        Hi Echat, thank you, Im not sure how to make my own thread, but I will give it a go, I have seen so many messages and honestly I wanted to know If I should even bother doing anything at this point as they are a scam company, do they even take their cases to court?

        Comment


        • #5
          Originally posted by Mandy M View Post
          Hi Echat, thank you, Im not sure how to make my own thread, but I will give it a go, I have seen so many messages and honestly I wanted to know If I should even bother doing anything at this point as they are a scam company, do they even take their cases to court?
          O.K. before they take the matter to Court, they have to send a 'Letter Before Action'.

          That's part of the Civil Rules Procedure - https://www.justice.gov.uk/courts/pr...20Rules%20(CPR).

          If you get a Letter Before Action, then it's best to respond, update the thread, then we can help with your response.

          What you can do is gather evidence, emails, text, right a brief summary to jog your memory etc (then put that aside if needed).

          Comment

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