Possible Scam?

[BarwickLodge]

I sold our car to an online company. They came and inspected the car we agreed a price and that took the car together with the Registration document. They said the money would be paid into our bank account in 3/4 days. Nothing has been forthcoming yet. What can I do is this a common practice?

[PallasAthena]

How long ago?

Name of company and a link to their website please.

[BarwickLodge]

We want your car.com.Limited
GLRCARS123@G.MAIL.COM
Thank you!

[des8]

The company is genuine:
Company details

Here’s an overview of this business’ company information on the UK’s GOV.UK registrar Companies House. WE WANT YOUR CAR.COM Ltd

Barnacle Farm, Top Road, Coventry, Warwickshire, CV7 9LE
Company name
WE WANT YOUR CAR.COM LTD
Company number
15048325
Incorporated on
None

Did you give the whole V5C to the pick up driver?
You should only have given them the green ‘new keeper’ slip from the log book

You must also inform the DVLA and give them the full name and address of the buyer.

[PallasAthena]

Have you contacted them and asked where your money is?. That's the first thing to do.

They have a website with the email address they gave you and two phone numbers

https://www.enterreg.com/car-dealer-...r-com-coventry

They haven't been trading for long and I couldn't find any online reviews of them. TV

How long ago did they take your car?

They should have signed the yellow slip on the Registration document for you to send to DVLA. Did they?

You have raised possibility of scam and I too am concerned about this. Their website seems to be a clone of a genuine company that trades as EnterReg but is an online trading platform and does not buy cars itself (https://www.enterreg.com/)

Call them as soon as you can and let us know what happens. If you are not satisfied report your car to police as stolen and don't let police fob you off with 'it is a civil dispute': or 'report it to action fraud'.

[Valval]

Hi Barwicklodge

Did you get your money in the end? I sold my car to them last week and still waiting for payment

Thanks

[Valval]

BarwickLodge

[ackfla]

I 'sold' my car to them yesterday. Got a call today to say he doesn't want it and will return it. I am very skeptical. Did a bit of research and this appears to be the director of the company so not looking too good. https://cardealermagazine.co.uk/publ...y-15000/116553

[ackfla]

I've just found my car listed on Ebay https://www.ebay.co.uk/usr/glr_cars?...6.m3561.l49544

The director of the company Guiseppe Randino also has priors: https://cardealermagazine.co.uk/publ...y-15000/116553

Ive called the police and ask them to log it as stolen and they've written up the info above.

If you see your car listed and still haven't got payment I'd urge you to report it to the police by calling 101.

[Valval]

ackfla

What did the police say?

[ackfla]

Valval

They've logged the incident and given me an incident number, but seemed unsure if it will be classed as fraud or theft. I will be calling them up this evening to see if its been logged as stolen or not as want to push for that.

You can also log a case with Trading Standards. I did so via here https://www.citizensadvice.org.uk/co...onsumer-issue/ on the online chat. If they have enough complaints they may take action. (This is what got him got the first time round)

You could also try going through small claims court to chase your money. You can contact Citizens Advise as well for more help on that.

[Valval]

ackfla
Have you managed to speak to anyone from the company to chase payment?

[ackfla]

Valval I've sent you a private message

[Croydan]

Valval ackfla did you ever receive the money? I’ve had the same happen to me recently

[ackfla]

Croydan sorry I missed this comment. I got the car returned to me and I believe Valval got the money in the end. It required constant chasing and threatening legal and civil action. Feel free to send me a message if you need any help!