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Hi
i I looked up on ECC site and the give a template to send to the debt collectors.
<name>
<address>
<postcode and place>
<place, date>
Reference: <reference on letter of company – file number>
Subject: unjustified debt collection letter
Dear Sir, Madam,
On <date>, I received a debt collection letter from <name debt collection agency> which indicates that <name dating website> is entitled to a payment amounting to € <enter the amount>from me. You aim to collect this amount representing <name dating website>. This <letter/email> serves to state my objection to this debt collection letter.
A valid contract cannot be concluded without agreement. Are you aware that misleading and aggressive commercial practices are banned under the Unfair Commercial Practices Act? The unsolicited conversion of a trial subscription into a subscription that comes with a payment obligation is considered an unfair commercial practice and is prohibited within the European Union.
In addition, this purchase contract is invalid, because <select one of the options below and use it to finish this sentence>:
Burden of proof regarding the conclusion of a purchase contract
If you are of the opinion that this concerns a valid contract between me and <name dating website>, it is up to <name dating website> to prove how this agreement was concluded. If this is not possible, I ask you to declare this collection void and to send me a written confirmation of doing so within the period of 14 days after the date of this <letter/email>. I assume that you will suspend any further collection measures until this issue is cleared up.
Further steps
If I do not receive a response from you within the above period of 14 days, I will submit a complaint to the European Consumer Centre. I will also forward the complaint to the Supervisory Body, <the Netherlands Authority for Consumers and Markets (ACM) - or name the relevant consumer protection authority in your country>.
I await your response.
Yours faithfully,
<Your name and signature>
Attachment(s)
and as for their so called solicitors apparently they have the same number as the Ecollect and not registered. That’s what I’ve read here snyway
i I looked up on ECC site and the give a template to send to the debt collectors.
<name>
<address>
<postcode and place>
<place, date>
Reference: <reference on letter of company – file number>
Subject: unjustified debt collection letter
Dear Sir, Madam,
On <date>, I received a debt collection letter from <name debt collection agency> which indicates that <name dating website> is entitled to a payment amounting to € <enter the amount>from me. You aim to collect this amount representing <name dating website>. This <letter/email> serves to state my objection to this debt collection letter.
A valid contract cannot be concluded without agreement. Are you aware that misleading and aggressive commercial practices are banned under the Unfair Commercial Practices Act? The unsolicited conversion of a trial subscription into a subscription that comes with a payment obligation is considered an unfair commercial practice and is prohibited within the European Union.
In addition, this purchase contract is invalid, because <select one of the options below and use it to finish this sentence>:
- <name trader> has not fully informed me of the terms and conditions relating to this subscription.
- <name trader> has entered me into a second subscription to another dating website unsolicitedly and without my consent.
- I have cancelled the subscription on time.
Burden of proof regarding the conclusion of a purchase contract
If you are of the opinion that this concerns a valid contract between me and <name dating website>, it is up to <name dating website> to prove how this agreement was concluded. If this is not possible, I ask you to declare this collection void and to send me a written confirmation of doing so within the period of 14 days after the date of this <letter/email>. I assume that you will suspend any further collection measures until this issue is cleared up.
Further steps
If I do not receive a response from you within the above period of 14 days, I will submit a complaint to the European Consumer Centre. I will also forward the complaint to the Supervisory Body, <the Netherlands Authority for Consumers and Markets (ACM) - or name the relevant consumer protection authority in your country>.
I await your response.
Yours faithfully,
<Your name and signature>
Attachment(s)
- Optional: proof of payment
- Optional: copy of purchase contract
- Optional: copy of terms and conditions
- Optional: copy of previous correspondence
and as for their so called solicitors apparently they have the same number as the Ecollect and not registered. That’s what I’ve read here snyway
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