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Moneybarn ignoring emails threatening action
Hi. I have absolutely no experience with this so hoping someone can help me.
I took out car finance with moneybarn in 2020. Unlucky for me I lost my job due to COVID and couldn't afford the repayments after a few months so I arranged a termination of my HP agreement and moneybarn took the car back from me.
Now as I understand it early termination of the HP agreement means I still have to pay back the amount owed minus the interest? This is currently around £7,300 as an outstanding balance.
Moneybarn agreed a repayment plan with me and it was fine up until when I missed a couple of payments due to illness the last few months.
The payment plan was cancelled and moneybarn said I needed to contact them again to setup a new one. Now, I've been trying to do this via email as I suffer with bad anxiety they made the notes on my account I can communicate via email due to my condition.
The last email from them was asking me to redo an income and expenditure form and send it back so I could setup the payment plan again, I sent this back on February 1st 2024. I've since sent about 4 or emails asking them about if this is setup now etc and all have been ignored.
They've also been sending me emails and texts saying I need to contact them asap about my account or they may consider taking legal action. I've been trying to contact them but they've been ignoring.
What's the worst case scenario here? I do not want baliffs at my door threatening to take my possessions as I'm trying to make Comms to sort a payment plan but seems like I'm being ignored.
Can moneybarn just ignore my emails and take my to court or? As it feels like they are ingoring me on purpose in order to take legal action?
Any help appreciated..thanks
I took out car finance with moneybarn in 2020. Unlucky for me I lost my job due to COVID and couldn't afford the repayments after a few months so I arranged a termination of my HP agreement and moneybarn took the car back from me.
Now as I understand it early termination of the HP agreement means I still have to pay back the amount owed minus the interest? This is currently around £7,300 as an outstanding balance.
Moneybarn agreed a repayment plan with me and it was fine up until when I missed a couple of payments due to illness the last few months.
The payment plan was cancelled and moneybarn said I needed to contact them again to setup a new one. Now, I've been trying to do this via email as I suffer with bad anxiety they made the notes on my account I can communicate via email due to my condition.
The last email from them was asking me to redo an income and expenditure form and send it back so I could setup the payment plan again, I sent this back on February 1st 2024. I've since sent about 4 or emails asking them about if this is setup now etc and all have been ignored.
They've also been sending me emails and texts saying I need to contact them asap about my account or they may consider taking legal action. I've been trying to contact them but they've been ignoring.
What's the worst case scenario here? I do not want baliffs at my door threatening to take my possessions as I'm trying to make Comms to sort a payment plan but seems like I'm being ignored.
Can moneybarn just ignore my emails and take my to court or? As it feels like they are ingoring me on purpose in order to take legal action?
Any help appreciated..thanks
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