I would appreciate the next step approach to the following problem:
A Claim was submitted to the court and the fee paid,.
A notice of issue was received giving the issue date as 10/08/2023
The defendants were given until 15/09/2023 to respond, 7 days after this date the court were contacted, who informed that of the 12 defendants only 1 had sent an acknowledgement. therefore giving a further 28 days to submit a defence (the defendants are not represented therefore the 1 for all defence does not apply). 7days after the expiry however they explained that they were operating with 3/4 week delay. the court were contacted again after 4 weeks and they were surprised that the defence had not been sent out, this was promise to be passed to the judge and sent within 7 days.
This date was also not met and another telephone call was made, this time it was explained that the file had been mislaid but would be sorted within 7 days. Also this also did not result in the receiving of the defence. an email was sent to the court manager asking for an explanation and when the papers would be received but to date some 2 weeks later there has been no response. 14 weeks have passed since the issue of the claim. any advice on how to proceed would be appreciated
A Claim was submitted to the court and the fee paid,.
A notice of issue was received giving the issue date as 10/08/2023
The defendants were given until 15/09/2023 to respond, 7 days after this date the court were contacted, who informed that of the 12 defendants only 1 had sent an acknowledgement. therefore giving a further 28 days to submit a defence (the defendants are not represented therefore the 1 for all defence does not apply). 7days after the expiry however they explained that they were operating with 3/4 week delay. the court were contacted again after 4 weeks and they were surprised that the defence had not been sent out, this was promise to be passed to the judge and sent within 7 days.
This date was also not met and another telephone call was made, this time it was explained that the file had been mislaid but would be sorted within 7 days. Also this also did not result in the receiving of the defence. an email was sent to the court manager asking for an explanation and when the papers would be received but to date some 2 weeks later there has been no response. 14 weeks have passed since the issue of the claim. any advice on how to proceed would be appreciated
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