Hi all. I’m hoping you can help me.
Late 2021 my mum bought a car for me as I was short of money and needed it for work. It was bought from a dealership using her credit card.
a few weeks later a problem developed with the car (one that was present prior to sale but which the dealer repaired).
Several attempts were made to contact the seller to resolve the problem but nothing was resolved.
My mum made a Section 75 chargeback claim and, after supplying the relevant documentation to the credit card company, they found in our favour.
The chargeback she requested was for the cost of the repair however the card issuer refunded the full amount of the transaction to her account.
She waited for the 90 day appeal time but nothing ever transpired.
Around 6 months ago the seller started calling me asking for their money or the return of the car (my details were on the sale invoice as I was to be the owner).
The car was subsequently written off by insurers after an accident and my mum has since passed away.
I have attended a county court hearing and been advised to get legal advice.
Im not sure where I stand. The car was a gift from my mum, paid with her credit card. I have been told that it is MY responsibility to pay the dealership.
Can the seller still challenge the credit card company for the error in the refund issued?
Are they still liable for the cost of the repairs that were done?
Im losing sleep worrying about this. The case was adjourned until 14/2/23.
Happy to answer any questions. Thanks
Late 2021 my mum bought a car for me as I was short of money and needed it for work. It was bought from a dealership using her credit card.
a few weeks later a problem developed with the car (one that was present prior to sale but which the dealer repaired).
Several attempts were made to contact the seller to resolve the problem but nothing was resolved.
My mum made a Section 75 chargeback claim and, after supplying the relevant documentation to the credit card company, they found in our favour.
The chargeback she requested was for the cost of the repair however the card issuer refunded the full amount of the transaction to her account.
She waited for the 90 day appeal time but nothing ever transpired.
Around 6 months ago the seller started calling me asking for their money or the return of the car (my details were on the sale invoice as I was to be the owner).
The car was subsequently written off by insurers after an accident and my mum has since passed away.
I have attended a county court hearing and been advised to get legal advice.
Im not sure where I stand. The car was a gift from my mum, paid with her credit card. I have been told that it is MY responsibility to pay the dealership.
Can the seller still challenge the credit card company for the error in the refund issued?
Are they still liable for the cost of the repairs that were done?
Im losing sleep worrying about this. The case was adjourned until 14/2/23.
Happy to answer any questions. Thanks
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