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Any advice please?
on Monday I received 5 notifications through the post for fines from a debt agency for a car that I no longer owed. I called the agency and spoke with an advisor and explained that I sold the car 2 years ago to a scrap dealer. The adviser said that he would put a hold on the debt recovery and look into this situation for me.
a few days later (Friday) I received another 4 notifications (now 9 in total) so I called the agency again and when I spoke to someone new they told me that there was no investigation and that I had a week to pay. I explained again that I didn’t own the car and sold it to a scrap dealer 2 years ago.
the agency told me that I have to provide them with the sorn notice from the dvla (as I told them the car was sorn before selling to the scrap company) they also have asked me to provide them with my cancellation of insurance. (Unfortunately I don’t have the bill of sale as this was over 2 years ago)
I have since spoken to my insurance company and they have told me that they have sent me an email outlining my policy and that the car was not insured (as it has been moved over to my new car)
I have since phoned the Dvla and they told me that the car is still in my name and they advised me to send the a letter in the post telling them when the car was sold to the scrap dealer. ( I did send the part log book at the time of sale to the dvla but the didn’t receive?) Dvla told me that it can take up to 4 weeks for them to reply….
I am now expecting a visit from the debt recovery agency and would like to know where I stand?
thanks for reading.
on Monday I received 5 notifications through the post for fines from a debt agency for a car that I no longer owed. I called the agency and spoke with an advisor and explained that I sold the car 2 years ago to a scrap dealer. The adviser said that he would put a hold on the debt recovery and look into this situation for me.
a few days later (Friday) I received another 4 notifications (now 9 in total) so I called the agency again and when I spoke to someone new they told me that there was no investigation and that I had a week to pay. I explained again that I didn’t own the car and sold it to a scrap dealer 2 years ago.
the agency told me that I have to provide them with the sorn notice from the dvla (as I told them the car was sorn before selling to the scrap company) they also have asked me to provide them with my cancellation of insurance. (Unfortunately I don’t have the bill of sale as this was over 2 years ago)
I have since spoken to my insurance company and they have told me that they have sent me an email outlining my policy and that the car was not insured (as it has been moved over to my new car)
I have since phoned the Dvla and they told me that the car is still in my name and they advised me to send the a letter in the post telling them when the car was sold to the scrap dealer. ( I did send the part log book at the time of sale to the dvla but the didn’t receive?) Dvla told me that it can take up to 4 weeks for them to reply….
I am now expecting a visit from the debt recovery agency and would like to know where I stand?
thanks for reading.
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