Hi
I'm new to the forum and looking for some advice and not sure what section it would come under. I'll try to make it as short as possible.
On Saturday we went to see a dog from Pets4Homes, we was assured the dog was crate trained, well trained, good on the lead, good with children etc. We saw the dog in the family home with the children and all seemed well. We offered to rehome the dog and paid £300 in cash and were given a handwritten receipt, with a verbal agreement to contact the seller should anything go wrong and we would have our money refunded should we return the dog.
On Sunday the dog tried to snap at my daughter as she tried to get past him, this resulted in a small bite to my thumb but thankfully my daughter is OK, we contacted the seller and arranged to take the dog back and asked them to refund the money, On taking the dog back we were written a cheque. I had a feeling this was going to bounce once out into an account and today it has.
I'm wondering if anyone can tell us where we stand with this? Or is this just a very expensive lesson? We have screenshots of messages and a picture of the cheque as well as the original receipt.
Thank you in advance.
I'm new to the forum and looking for some advice and not sure what section it would come under. I'll try to make it as short as possible.
On Saturday we went to see a dog from Pets4Homes, we was assured the dog was crate trained, well trained, good on the lead, good with children etc. We saw the dog in the family home with the children and all seemed well. We offered to rehome the dog and paid £300 in cash and were given a handwritten receipt, with a verbal agreement to contact the seller should anything go wrong and we would have our money refunded should we return the dog.
On Sunday the dog tried to snap at my daughter as she tried to get past him, this resulted in a small bite to my thumb but thankfully my daughter is OK, we contacted the seller and arranged to take the dog back and asked them to refund the money, On taking the dog back we were written a cheque. I had a feeling this was going to bounce once out into an account and today it has.
I'm wondering if anyone can tell us where we stand with this? Or is this just a very expensive lesson? We have screenshots of messages and a picture of the cheque as well as the original receipt.
Thank you in advance.
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