Hello all. I am in a very strange situation that I would like to ask the opinion of the lovely people on this Forum. Sorry if this is a little long
You need to know a little about me first. I am 68 years old and retired 3 years ago after a long career in the Broadcasting industry. I am registered disabled a Blue Badge holder. I have serious mobility issues and find walking difficult. To supplement my meagre pension income and to keep my brain active, I buy faulty electrical and electronic items on eBay repair and restore them and then re-sell them on eBay. I have a 100% positive feedback history for over 2500 buying and selling transactions.
About 5 years ago I was approached by a person offering his services to me for PAT safety testing the items I sell. He offered a full collection and delivery from my home and as I am disabled, I thought this a good thing. I had his contact telephone number and he wrote to me from his company laying out the terms of his service. Overall he was very professional and I had no reason to suspect he was anything other than genuine. For the past 6 years he has tested the items I sell at a cost of £7 per item and I have been very happy with his service until now!!
About a year ago I sold a Toaster on eBay.. The buyer complained about it and demanded a refund. I told him I would refund him if it was found to be faulty. He refused to return the machine. I asked eBay to step in and they too asked him to return it. Again he refused!. All of a sudden I receive letters from Trading Standards accusing me of a variety of trading offences. Only later did I discover that the buyer was an ex-Trading Standards officer from the same TS that had contacted me. It transpires that the PAT Certificate that was issued with this toaster had false logos and claims the Tester was a member of NICIEC when apparently he was not. I have now been charged with fraud although I knew nothing whatsoever about this and had no suspicions whatsoever about the validity of the person / company doing the testing. I have since been told that this company does not exist and the claims and logos on the certificates should not have been there as he was not registered with these companies. I had been purchasing in good faith were indeed false I stress I did NOT knowingly supply fake certificates. Because of my disability I never went to the persons premises as it was 45 miles away The full collection service he was offering seemed ideal for me in my position and I had no reason whatsoever to think suspect or believe these Certificates were false...
How do I stand on this matter as I would never have knowingly passed on fake documentation. As for the Toaster. Despite request from me, no-one has inspected this machine and it seems everything has been taken on the word of the ex-Trading Standards buyer. Already TS have put in a claim for £2500 in costs for a Toast I sold for £85
Advice is much appreciated
You need to know a little about me first. I am 68 years old and retired 3 years ago after a long career in the Broadcasting industry. I am registered disabled a Blue Badge holder. I have serious mobility issues and find walking difficult. To supplement my meagre pension income and to keep my brain active, I buy faulty electrical and electronic items on eBay repair and restore them and then re-sell them on eBay. I have a 100% positive feedback history for over 2500 buying and selling transactions.
About 5 years ago I was approached by a person offering his services to me for PAT safety testing the items I sell. He offered a full collection and delivery from my home and as I am disabled, I thought this a good thing. I had his contact telephone number and he wrote to me from his company laying out the terms of his service. Overall he was very professional and I had no reason to suspect he was anything other than genuine. For the past 6 years he has tested the items I sell at a cost of £7 per item and I have been very happy with his service until now!!
About a year ago I sold a Toaster on eBay.. The buyer complained about it and demanded a refund. I told him I would refund him if it was found to be faulty. He refused to return the machine. I asked eBay to step in and they too asked him to return it. Again he refused!. All of a sudden I receive letters from Trading Standards accusing me of a variety of trading offences. Only later did I discover that the buyer was an ex-Trading Standards officer from the same TS that had contacted me. It transpires that the PAT Certificate that was issued with this toaster had false logos and claims the Tester was a member of NICIEC when apparently he was not. I have now been charged with fraud although I knew nothing whatsoever about this and had no suspicions whatsoever about the validity of the person / company doing the testing. I have since been told that this company does not exist and the claims and logos on the certificates should not have been there as he was not registered with these companies. I had been purchasing in good faith were indeed false I stress I did NOT knowingly supply fake certificates. Because of my disability I never went to the persons premises as it was 45 miles away The full collection service he was offering seemed ideal for me in my position and I had no reason whatsoever to think suspect or believe these Certificates were false...
How do I stand on this matter as I would never have knowingly passed on fake documentation. As for the Toaster. Despite request from me, no-one has inspected this machine and it seems everything has been taken on the word of the ex-Trading Standards buyer. Already TS have put in a claim for £2500 in costs for a Toast I sold for £85
Advice is much appreciated
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