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Reaching out for help! Private parking company enforcing payment

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  • Reaching out for help! Private parking company enforcing payment

    A few months back I accidentally paid to park at a site just down the road from where I actually parked. These sites are operated by the same company.

    I received 6 PCN's through the post. Initially confused by the PCN's, I appealed to the parking operator to say that I had a valid session at the time of parking.

    At the time of parking, and even to this day, there were repair works ongoing inside of the car park which obstructed the view of the one sign containing location details. I explained this to the company and they refuse to acknowledge the repair works going on inside of the car park to the point that they submitted evidence to POPLA from before the roadworks even began (therefore not showing the obstruction to then sign) ((what a joke!!!!!))

    I appealed to the parking company initially (to my regret, admitting that I was the driver of the vehicle) and they offered me £30.00 per ticket (so £180.00 in total) which I now wish that I would have paid! However, I believed at the time that my initial appeal to the parking operator would be successful as I had already paid for valid parking sessions in their grounds just a 200m away! I even offered to pay them an administration fee for any costs that they may have incurred. I shouldn't have been so naive though as I'm pretty sure the same person to decline my ticket and offer me £180.00 is who deals with the appeals.

    I do believe though that they made this offer based on the BPA guidance of genuine keying errors so I'm wondering whether I could potentially back track to that again.

    3 of the tickets are currently under review with POPLA and the other 3 have been sent to the debt collectors. As my car is under my fathers name, he is now receiving debt collector letters and notices, despite the fact that I have admitted to being the driver at the time.

    Is there anything I can do a) to help my POPLA case and b) about the debt collector letters please anyone????

    I'm sure all on here have at one time struggled with the stress that these cause so any help would be greatly greatly appreciated!

    Thanks in advance!
    Tags: None

  • #2
    Hi Help

    Can you you please take a look and advise, many thanks.

    Comment


    • #3
      So post up a redacted PCN that is related to the claims against your father.

      Did you take photos of the missing signs?

      Comment


      • #4
        Originally posted by ostell View Post
        So post up a redacted PCN that is related to the claims against your father.

        Did you take photos of the missing signs?
        Hi Ostell, thanks for the quick response!

        I have images of the repair works in the car park which obstruct the view. I visited the car park yesterday and noticed that they have in fact now updated all of their signs and implemented brand new signage across the car park!!

        Comment

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