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Voluntary termination with Oodle - Help needed
I have just VT my 2009 vauxhall insignia which i have had trouble with ever since i got it, within the first 7months of me having the vehicle the front subframe snapped due to the corrosion which caused my drive shaft & wishbone to snap. all this whilst i had my children and partner in the car so was a very scary experience and i have had trouble ever since, the garage i got the car from sorted the subframe free of charge. but i have basically been waiting to get to the half way point of my agreement so i could VT the car as i lost total faith in the car and was worried to drive it. So Oodle had emailed me stating that i needed to reply to the email within 3days for the VT to be valid and i have to confirm i accept any damages above what they deem fair ware and tare. so i had emailed back signing but stating under duress i confirm and accept the voluntary termination of my vehicle and agree nothing other than the termination of my agreement. So the collection agent from the solicitors Shoosmiths came to collect the car today and i had to sign another form which was basically the same of what i had agreed on the email so i explained i have already sent an email to confirm and i do not want to sign anything else and i am not in anyway stopping you taking the car because i want you too but i dont want to sign anything. So he went away to ring his manager to see if they had the email and could accept that so he came back after 10-15mins to say that basically he couldnt accept the email and they would have to go back to oodle and go back through the process and that could take a number of weeks and i would still have to pay the finance until it has been accepted so if i sign the document it is the exact same as what the email was stating. So because i was at work and pushed for time i asked him to make a personal judgement of the damages as there is a scratch and dent on the back wheel arch so he give his own assessment and advised i would be charged around £200 for that works based on his experience and would be an additional cost of £35 as the garage i got the car from never gave me the full V5 so i just signed the form, which now i totally regret because he is now trying to charge me nearly £700 for the damage and non return of the V5. Is there any way i can contest this as the car was a total lemon and i have been waiting to be at the 50% mark of my agreement so i could send it back but i honestly dont agree to the fee they have now given me i need to pay. Any advice is much appreciated.
hope it makes sense and apologies for writing a essay!!
hope it makes sense and apologies for writing a essay!!
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