• Welcome to the LegalBeagles Consumer and Legal Forum.
    Please Register to get the most out of the forum. Registration is free and only needs a username and email address.
    REGISTER
    Please do not post your full name, reference numbers or any identifiable details on the forum.

Buyer's remorse

Collapse
Loading...
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Buyer's remorse

    Hi Beagles

    I just signed up for a course which was sold to me online during a Zoom call and will be delivered online through recorded media and Zoom meetings.

    When I received the invoice I noticed that the company wasn't VAT registered. I was surprised because I was told they had around 200 students last year and this would have taken them over the threshold.

    I had a look at gov.uk and I think they may be exempt because the course has an element of face-to-face (Zoom) content.

    I am sure it will be OK but should I start later today and decide the course is not for me do I have the usual 14 day cooling off period? I will have full access to all course materials in a couple of hours and I have paid the first of six sizeable monthly installments for the course.

    I read another similar post and it seems that my only way out is if they don't give me a description of my rights in a "durable medium". I expect they'll send me an onboarding email with a link to access the course content. If they include a .pdf file describing my rights will that count as a durable medium?

    To summarise:
    1. Is a firm that delivers courses via recorded media and Zoom meetings VAT exempt?
    - If they aren't then either their student number claims aren't true or they should register for VAT
    2. Do I have a 14 day cooling off period?
    - I purchased the course during a Zoom meeting
    3 Must they give me a statement of Cancellation Rights and if so does a .pdf doc count as a durable medium?

    Many thanks

    L. Shmegal




    Tags: None

  • #2
    If it's remote selling then there is an automatic rejection period.

    However if you actually use the media you may lose the right to reject

    They should give you a notice if cancellation rights but ......

    Did you pay or us this via a loan?

    Comment

    View our Terms and Conditions

    LegalBeagles Group uses cookies to enhance your browsing experience and to create a secure and effective website. By using this website, you are consenting to such use.To find out more and learn how to manage cookies please read our Cookie and Privacy Policy.

    If you would like to opt in, or out, of receiving news and marketing from LegalBeagles Group Ltd you can amend your settings at any time here.


    If you would like to cancel your registration please Contact Us. We will delete your user details on request, however, any previously posted user content will remain on the site with your username removed and 'Guest' inserted.
    Working...
    X