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The car in question (Renault Scenic, year: 2012 mileage: 160836) was purchased in Aug 2020, in December 2020 the EML came on and after taking it back to the dealer to find out what was wrong. He plugged it into the diagnostics machine and told us it was a fault with DPF system. He did not really elaborate too much as to whether this was going to be a big repair or not but said he could arrange to have a look at it further and charge us trade price for any repair.
We are disputing this with the dealer because we feel that the fault has arisen within the first 6 months and by law the dealer should be responsible for this.
We would also like to mention that in November the clutch failed and we paid to have a new clutch kit fitted (through the dealer at trade price) due to the fact we understood that this was probably due to wear&tear so he would not be liable. So we appreciate he helped us with that problem.
We would like advice on how to move forward with this dispute because the dealer is adamant this is not his problem saying "it is simple to prove the light was not on, it would have been noted on the MOT, but is not you have a pass with no advisories proving the vehicle was fit for purpose at the time of sale. Also if this light has been on since the time of sale as you are now claiming, why did you not feel the need to mention it until now, continuing driving a vehicle knowing there is a fault, would be a breach of contract in itself."
ANY HELP WILL BE GREATLY APPRECIATED
We are disputing this with the dealer because we feel that the fault has arisen within the first 6 months and by law the dealer should be responsible for this.
We would also like to mention that in November the clutch failed and we paid to have a new clutch kit fitted (through the dealer at trade price) due to the fact we understood that this was probably due to wear&tear so he would not be liable. So we appreciate he helped us with that problem.
We would like advice on how to move forward with this dispute because the dealer is adamant this is not his problem saying "it is simple to prove the light was not on, it would have been noted on the MOT, but is not you have a pass with no advisories proving the vehicle was fit for purpose at the time of sale. Also if this light has been on since the time of sale as you are now claiming, why did you not feel the need to mention it until now, continuing driving a vehicle knowing there is a fault, would be a breach of contract in itself."
ANY HELP WILL BE GREATLY APPRECIATED
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