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CPP penalty Hospital Car Park
My first time on this site - so Hi, everyone. My question is this:
On August 4th I accompanied my wife to one of her regular hospital appointments. The Car Park runs a NPR (Number Plate Recognition) system which we've used several times. Basically, the car registration is recorded on entry. Then when leaving the hospital, payment is made at one of the available machines. This involves entering the Car registration and paying the amount displayed by the machine. However, occasionally the machine fails to 'look up' the registration numbers in which case, it offers the driver the option of paying the appropriate charge. This of course requires the driver knowing how long they have been at the hospital. I had no watch so all I had to go on was the appointment time. I selected 2 hours - which seemed plenty of time. It now appears that the time between arriving and leaving was 2hr 20 minutes so I should have selected 3 hours (the difference was 60 PENCE). I have appealed to CPP (failed) and now have the option of appealing to POPLA - but is it worth it? I don't believe this penalty is fair for the following reasons.
1. If the payment machine is functioning properly there is no requirement for me to record the time of my arrival & departure. I don't believe any information is provided which covers machine failure
2. I'm clearly not intending to 'cheat' CPP else why would I pay 2 hours when I could have just paid for 1 hour - or not paid at all. The charges are £3.90 and £4.50 for 2 hours and 3 hours respectively. (i.e. 60p)
On August 4th I accompanied my wife to one of her regular hospital appointments. The Car Park runs a NPR (Number Plate Recognition) system which we've used several times. Basically, the car registration is recorded on entry. Then when leaving the hospital, payment is made at one of the available machines. This involves entering the Car registration and paying the amount displayed by the machine. However, occasionally the machine fails to 'look up' the registration numbers in which case, it offers the driver the option of paying the appropriate charge. This of course requires the driver knowing how long they have been at the hospital. I had no watch so all I had to go on was the appointment time. I selected 2 hours - which seemed plenty of time. It now appears that the time between arriving and leaving was 2hr 20 minutes so I should have selected 3 hours (the difference was 60 PENCE). I have appealed to CPP (failed) and now have the option of appealing to POPLA - but is it worth it? I don't believe this penalty is fair for the following reasons.
1. If the payment machine is functioning properly there is no requirement for me to record the time of my arrival & departure. I don't believe any information is provided which covers machine failure
2. I'm clearly not intending to 'cheat' CPP else why would I pay 2 hours when I could have just paid for 1 hour - or not paid at all. The charges are £3.90 and £4.50 for 2 hours and 3 hours respectively. (i.e. 60p)
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