Virgin mobile account suspended

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Virgin mobile account suspended

19th September 2020, 14:01:PM

Hi, so I've been having a debate with Virgin Mobile. My services were suspended due to non payment but still continue to be charged the monthly fee. My understanding would be if I am unable to use the service then surely I can't be charged for something I am unable to use? I have no issue settling the debt for months I could access my allowance but take issue with being charged for something I cannot use. It's not tied to a handset it is sim only.

Many thanks

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